Mail Svcs Associate Job at Robert Half (Charlotte)

Job Description

We are looking for a Mail Svcs Associate to provide short-term on-site support for a busy office environment in Carlotte, NC. This Contract position is expected to last 2 weeks and will focus on keeping mailroom, shipping, delivery, and office supply functions running smoothly each day. The ideal candidate brings strong organizational skills, sound judgment when handling incoming items, and the ability to communicate clearly with internal teams while managing time-sensitive service requests.

Job Responsibility

Compare incoming deliveries against invoices and supporting records to confirm accuracy before acceptance
Inspect packages upon arrival, determine whether shipments meet site standards, and decline items that do not pass review or raise security concerns
Coordinate same-day distribution of received mail, parcels, copy materials, and office supplies, or notify recipients promptly when delivery will occur on the following business day
Prepare outbound parcels for shipment by packaging items securely, arranging carrier services, and informing senders of shipping details
Apply correct postage, labels, and tracking information to outgoing mail and packages to ensure proper processing
Refill copy rooms, monitor mail and postage inventory levels, and restock essential supplies as needed throughout the day
Serve as the first point of contact for routine questions, service issues, and equipment-related concerns from employees and supervisors
Review operational information to resolve day-to-day exceptions, identify patterns, and recommend practical improvements to team efficiency
Support related office service activities that affect closely connected teams and help maintain dependable mailroom operations during the coverage period

Requirements

High school diploma or equivalent, along with 3-4 years of relevant experience in mail services, shipping, office operations, or a similar support role
Ability to create routine written communication and maintain clear, accurate documentation
Working knowledge of mailroom procedures, shipping practices, and operational workflows within an office setting
Strong judgment when evaluating nonstandard situations and communicating important information in a concise, organized manner
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook
Excellent organizational skills with the ability to manage multiple tasks and follow daily schedules consistently
Analytical problem-solving ability and a proactive approach to improving processes and resolving service issues

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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Mail Svcs Associate

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