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Mail Svcs Associate

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Westford

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a dependable Mail Svcs Associate to support daily mailroom and office services operations in Westford; MA. This onsite position is a Long-term Contract opportunity with an initial 5-month assignment and the possibility of extension or permanent conversion. The person in this role will help keep incoming and outgoing mail; packages; shipping requests; and office support services running smoothly in a smaller site environment. Success in this position requires strong organization; sound judgment; and the ability to communicate clearly while managing multiple service tasks throughout the day.

Job Responsibility:

  • Manage day-to-day mailroom activities
  • including receiving
  • sorting
  • distributing
  • and dispatching mail and parcels across the site
  • Compare incoming deliveries against packing slips or invoices
  • verify contents
  • and flag any discrepancies or restricted items before acceptance
  • Coordinate timely delivery of mail
  • packages
  • office materials
  • and related items to designated departments according to established schedules
  • Prepare outbound shipments by packaging items securely
  • selecting appropriate shipping options
  • and communicating pickup or delivery arrangements to requestors
  • Apply correct postage
  • labels
  • and tracking information to outgoing mail and parcels to ensure accurate processing
  • Maintain copy rooms and provide first-level support for multifunction devices by reporting issues and helping sustain daily productivity
  • Monitor inventory of postage
  • mailroom materials
  • paper
  • and other office supplies
  • and replenish stock as needed
  • Respond professionally to employee and management questions
  • concerns
  • or service issues related to mail
  • shipping
  • and office support operations
  • Review operational information to identify service gaps
  • resolve non-routine issues
  • and recommend practical process improvements for the team

Requirements:

  • High school diploma or equivalent
  • 3-4 years of relevant experience in mail services
  • office support
  • or workplace operations
  • Strong written and verbal communication skills
  • ability to prepare routine correspondence and service-related documentation
  • Working knowledge of mailroom procedures
  • shipping practices
  • package handling
  • and delivery coordination
  • Proficiency with Microsoft Office applications such as Word
  • Excel
  • and Outlook
  • Ability to assess unusual situations
  • organize information clearly
  • and communicate decisions in a concise manner
  • Strong attention to detail with the ability to audit deliveries
  • track inventory
  • and follow established procedures accurately
  • Excellent organizational skills and the ability to manage multiple priorities in an onsite
  • service-oriented environment
What we offer:
  • Medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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