Mail Processing Associate I Job at FIS (Cincinnati)

Estate Processing Associate

Join us in building the future of finance. Our mission is to democratize finance...

Location

United States , Clearwater; Westlake

Salary:

19.60 - 24.00 USD / Hour

Robinhood

Expiration Date

Until further notice

Requirements

Financial Industry Knowledge: Basic understanding of financial markets and the securities industry
Organizational Skills: Ability to manage multiple demands, prioritize tasks, and meet deadlines in a fast-paced environment
Data Entry and Writing Skills: Proficiency in data entry with excellent written communication skills
Professional Communication: Maintain a professional demeanor in oral and written communication
Confidentiality: Handle sensitive financial information with discretion
Regulatory Knowledge: Familiarity with financial rules and regulations, particularly those related to IRAs
Back-Office Experience: Prior experience in back-office operations, preferably in the financial or banking industry
Software Proficiency: Comprehensive knowledge of Microsoft Office Products
Education: Bachelor’s degree, preferably with a solid foundation in finance, economics, or a related field
Experience: Minimum of 2 years of customer service experience and previous experience in estate processing

Job Responsibility

Transaction Processing: Accurately and efficiently process estate disbursements from initial notification to final distribution
Record Keeping: Maintain a comprehensive database of ongoing estate claims, including client communications, received paperwork, and back-office interactions
Client Interaction: Provide exceptional customer service by interacting with advisors, their staff, and clients through phone, email, proprietary software, and mail to address inquiries
Clearing Firm Liaison: Ensure seamless transaction processing and issue resolution by maintaining regular communication and coordination with the clearing firm
Internal Collaboration: Work effectively with internal departments such as compliance, accounting, and operations to streamline processes and resolve issues
Company Initiatives: Participate in various company initiatives, including software rollouts and testing, to contribute to departmental and organizational improvements

What we offer

Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
100% paid health insurance for employees with 90% coverage for dependents
Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health benefits
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more
Exceptional office experience with catered meals, events, and comfortable workspaces

Fulltime

Mail Processing Associate II

Responsible for outgoing and incoming mail as well as the disbursement of mail w...

Location

United States , Jacksonville, Florida

Salary:

Not provided

FIS

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Mail processing and distribution experience or experience in a similar role
Ability to lift or move up to 30 pounds
Strong attention to detail
Effective written and verbal communication skills
Familiarity with office policies, mail services processes, and general office equipment
Ability to work independently and manage multiple tasks efficiently

Job Responsibility

Handling incoming mail, including sorting, opening, and preparing documents for processing
Barcoding, scanning, and reading documents for accurate classification and routing
Managing large volumes of return mail and correcting address issues
Processing work basket requests, including shareholder form and statement mailings
Responding to document requests from internal teams, including Operations
Metering and presorting outgoing mail and packages
Verifying, documenting, and bundling packages, ensuring accuracy and completeness
Receiving and inspecting packages, verifying contents against shipment records
Packing and preparing items for shipment according to specifications
Operating mailroom equipment including postage meters and presort machines

What we offer

Competitive compensation and benefits package
Opportunities for career growth and professional development
A collaborative and inclusive work environment
The chance to be part of a global leader in financial technology

Fulltime

Office Services Associate

The selected candidate will be a key member of our team, providing front-of-hous...

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

strong customer service skills
proficiency in handling various office functions and operations
understanding and adherence to company procedures and policies
experience in answering inbound calls and managing service calls
proven experience in supervising a team
familiarity with 'About Time' software or similar time management tools
familiarity with hiring processes
experience with scanning and printing tasks
ability to perform receptionist duties
ability to troubleshoot office equipment issues

Job Responsibility

process and maintain customer credit applications and records
handle and resolve customer inquiries
monitor customer accounts
ensure all office services work is logged
perform office services tasks
communicate with supervisors or clients
prioritize workflow
troubleshoot basic equipment problems
interact with clients
adhere to company policies

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Administrative Assistant

The Administrative Assistant supports and assists general office activities and ...

Location

United States , La Quinta

Salary:

Not provided

Associa

Expiration Date

Until further notice

Requirements

High School Diploma or GED Required
At least one year of directly related or closely related experience
Knowledge of Microsoft Office products (Word, Excel, Outlook,) at a proficient level
Professional customer service skills
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, et) at a proficient level
Ability to interpret verbal and/or written instructions at a proficient level
Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team
Ability to keep workspaces organized and maintained
Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities
Knowledge of company policies, procedures, and forms

Job Responsibility

Update and file association documents for Community Managers
Arrange for delivery and pick up of documents from storage when necessary
Update homeowner and association information in C3 and shared files
Process and distribute incoming and outgoing mail for the office and Associations
Process print jobs, scanning and faxing as general office support when needed
Organizes and prepares correspondence relating to association business
Receives and responds to incoming calls from homeowners, Board members and vendors
Reviews invoices for completeness/accuracy of charges and prepare payable vouchers for manager’s approval if not completed by Telephone Operator
Prepares and assists community managers with monthly board packages and in house mailings
Relieves concierge/reception on an as needed basis

Fulltime

Administrative Assistant

The part-time Administrative Assistant supports and assists with general office ...

Location

United States , Richardson, TX

Salary:

20.00 - 21.00 USD / Hour

Associa

Expiration Date

Until further notice

Requirements

Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
Professional communication skills (phone, interpersonal, written, verbal, etc.)
Professional customer service skills
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level
Interpretation and completion of verbal and/or written instructions at a proficient level
Knowledge of general office equipment (copier, fax, phone systems, etc.)
Confidentiality and discretion in the performance of all duties and responsibilities
Time management and time critical prioritization skills
High School Diploma or GED Required
0 – 3 years of directly related or closely related experience

Job Responsibility

Vendor Communication – scheduling vendors, paying invoices, working directly with the board to coordinate on needed repairs
Homeowner Communication – Assist with communication with homeowners who come into the office onsite, via email, via TownSq, via phone, or on the Association's website
Compliance inspections – Assist with community inspections, review and issue violations, and mail violations
Clubhouse reservations – tracking, taking deposits, coordinating the clubhouse monitor, and scheduling reservations
Attend board meetings with Community Manager and take minutes at the meetings (if requested)
Process minor violations
Organize and prepare correspondence relating to association business
Receives and responds to incoming calls from homeowners, Board members, and vendors, and follows through on various requests
Reviews invoices for completeness and accuracy of charges and prepares payable vouchers for the manager’s approval
Processes and distributes incoming and outgoing mail for the Association

Parttime

Manager, Production - 2nd Shift

The Manager of Production, is responsible for managing the production department...

Location

United States , Bolingbrook

Salary:

Not provided

Amsive

Expiration Date

Until further notice

Requirements

Associate’s degree from an accredited university is preferred
Minimum 3-5 years supervisory experience managing 5-8 ppl and leading a team of 30-50 ppl across multiple shifts
Print and Mail Production is preferred but not required
Experience managing production in the direct mail industry STRONGLY preferred
Previous experience in print production management, with specific experience in letter shop operations preferred
Strong leadership and management skills
Excellent organizational and time management abilities
Thorough understanding of printing processes, equipment, and materials
Knowledge of quality control principles and practices
Excellent communication and interpersonal skills

Job Responsibility

Manage performance, including regular performance feedback, annual evaluations, goal setting, and improvement plans
Production management
have an understanding of the lettershop process
Ensure all Lettershop employees are properly trained on equipment and processes
Oversee daily operations of the Bindery Department
Ensure all Bindery staff are properly trained on equipment, safety protocols, and production processes
Monitor Bindery production schedules to ensure deadlines are met
Implement and maintain quality control standards for all bindery output
Manage workflow between Bindery, Lettershop, and other related production areas
Identify areas of improvement and work with the Lettershop team and other departments to initiate and execute process improvement initiatives

What we offer

on-the-job training
competitive benefits
paid holidays
paid time off
career advancement opportunities
temperature controlled, bright, and clean facilities

Fulltime

Customer Service Associate

The Administrative Customer Service Associate supports the daily operations of t...

Location

United States , Atlantic City

Salary:

Not provided

Associa

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office (Word, Excel, Outlook) and community management systems such as C3, TownSq, and Butterfly MX
Strong organizational, communication, and customer service skills
Ability to follow written and verbal instructions accurately
Discretion and confidentiality in handling sensitive information
Proactive, detail-oriented, and dependable with strong teamwork and problem-solving skills
Ability to maintain a clean, organized, and efficient work environment
Schedule: Full-Time
Administrative- | Thursday–Saturday, 8:00 a.m.–4:00 p.m.
Front Desk Tuesday -Wednesday 8am-4pm

Job Responsibility

Serve as the primary contact for residents, visitors, and vendors in person, by phone, and via email
Process and distribute incoming and outgoing mail for the Association and management office
Conduct new owners and tenant welcome meetings and building tours
Oversee and maintain current lease and tenant information
Support front desk operations, including scheduling, procedure updates, Blue Box package management and billing
Provide front desk day-shift coverage as needed
Manage and update resident and owner data in C3 and shared databases, including lease tracking and access devices (fobs, keys, etc.) for Butterfly MX and Blue Box systems
Prepare and distribute community notices, bulletin board postings, and email communications
Oversee and record pool badge distribution, bicycle registration, and monthly bike room inspections
Maintain records for emotional support animal registrations and documentation

Fulltime

New

Marketing Associate – Direct Mail

Aquent’s leading financial partner is seeking an energetic, organized and resour...

Location

United States , San Francisco

Salary:

39.31 - 51.50 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

BA/BS degree with 1-2 years experience in Direct Mail
Will consider 3-5 years marketing experience driving revenue and user growth in a high growth company
Experience in financial services
Knowledge of Direct Mail processes and best practices
Experience managing and building vendor relationships with an eye towards quality control and long term partnerships
Strong collaboration skills with the ability to effectively work and communicate with ease across the organization
The ability to use data to get to the truth and make principle based decisions
Local to SF preferred
Experience working in a fast-paced environment

Job Responsibility

Work with the Direct Mail Team and agency of record (AOR) on creative strategy, development, and execution of monthly Direct Mail marketing and Trigger campaigns
Drive Direct Mail creative management review and approval cycles for Direct Mail assets and Direct Mail landing pages
Work with our AOR and Compliance Team in the management of up to 60+ Direct Mail creative assets across product lines each month
Work cross functionally with Web Services, Compliance Team & Product Marketing Managers in the development of monthly Direct Mail landing pages
Monitor and update Direct Mail Creative Testing Roadmap for accuracy and plotting upcoming data and creative tests
Lead creative presentation meetings in conjunction with the AOR

What we offer

subsidized health, vision, and dental plans
paid sick leave
retirement plans with a match
free online training through Aquent Gymnasium

Fulltime

Mail Processing Associate I

FIS

Location:
United States of America , Cincinnati

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 11, 2026

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