Mail Fulfillment Operator Job at Associa (Richardson)

Job Description

The Mail Fulfillment Operator runs mail processing equipment for the company’s in-house print shop includes setting up and monitoring equipment, as well as quality checking the finished products. This role is responsible for high-quality, on-time work with accurate piece counts for fulfillment. The ideal candidate is hands-on, highly organized, and motivated to complete tasks efficiently in a high-volume fulfillment environment. This role is required onsite at our Richardson, TX location. 2 shifts available: 6am-3pm or 11am-8pm

Job Responsibility

Set up and operate mail inserting equipment
Read and interpret job tickets to determine the type of work to be done, the quantities to be produced, and the materials needed
Complete jobs in priority order and ensure adherence to turnaround times, deadlines, and service levels
Continually monitor quality and equipment to ensure proper operation
Follow quality control standards
Prepare mail for delivery to post office and/or third-party delivery services with correct labels and packaging
Track piece counts and ensure QR code tracking software is updated and accurate
Maintain a safe, clean, and compliant work environment
Replenish and stock mail supplies in the work area
Conduct mail supply inventory and notify supervisor of upcoming shortage
Provide a high-level of customer service and professionalism when interacting with vendors and team members

Requirements

2+ years of experience operating mail inserting equipment and in an in-house fulfillment operation
Demonstrated experience with high-speed equipment with attention to detail and focus on quality control
Experience with job ticketing/work order system and the ability to manage competing priorities, tight deadlines, and fluctuating demand with calm competence
Experience working collaboratively in a fast-paced environment with problem-solving skills and mechanical aptitude
Willingness to learn new skills and adapt to emerging technologies
Ability to stand for extended periods and move materials/equipment as needed (reasonable accommodations available)
Ability to lift, up to 50 pounds, and move supplies around the building
Comfortable working in a production environment with printers, finishing equipment, and shipping supplies
May be required to cover some shifts on occasion that are outside normal business hours

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Mail Fulfillment Operator

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