Mail/Data Services Specialist

• Process and verify mail files and variable data with a high degree of accuracy
• Deliver mail lists and variable data files to the email team in a timely, organized manner
• Process inbound Business Reply Envelope (BRE) mail pieces through scanning and software applications, preparing output for customers and internal teams
• Perform in-process and final quality control checks using the mail planning checklist
• Work efficiently in EFI Pace, Microsoft Excel, and related postal processing software to manage data imports/exports
• Manage complex spreadsheets and generate billing details to support project accuracy
• Update the mailing shipment dashboard to reflect current status and ensure on-time delivery
• Coordinate with logistics vendors to develop accurate drop ship calculations and cost estimates
• Apply knowledge of USPS postal regulations to support accurate project execution and answer day-to-day questions from clients and internal teams
• Serve as a secondary point of contact for mail list, postal, and variable data questions, escalating to the Mailing Manager as needed
• Partner with Account Management and Project Management to keep projects moving and clients informed on postal savings opportunities and variable data specifications
• Collaborate with the Mail team and management to develop and refine data workflows
• Coordinate with the Process Improvement and Automation teams to identify repetitive workflows that can be automated

• High school diploma or GED preferred
• 2+ years of experience with USPS bulk mailing prep regulations in the printing or direct mail industry preferred
• Proficiency in Microsoft Excel required
• experience with postal processing software a plus
• Comfort with Microsoft Office Suite and Google Workspace
• ability to learn new software quickly
• Strong attention to detail and a commitment to accuracy
• Ability to manage multiple projects, prioritize effectively, and adapt when priorities shift

experience with postal processing software