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Machine Shop Manager

United Kingdom, Portsmouth 55000.00 - 60000.00 GBP / Year · Job Posted January 16, 2026
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Job Description

This position will manage and lead a team of CNC and Manual Machinists in allocating workload and managing the day to day operations in the Machine Shop. It requires the job holder to co-ordinate resources and liaise with internal and external key stakeholders to ensure work is delivered on time and to a quality standard.

Job Responsibility

  • Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations
  • Provide technical advice to Machinists and support with programming
  • Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs
  • Ensure supplies are ordered for each job and liaise with the Buyer regarding any issues
  • Assist with estimating, project management, materials purchasing and quality checks
  • Make recommendations to improve efficiency and minimise down time
  • Manage machine maintenance and repair as repaired
  • Liaise with software providers in relation to CAD CAM software issues
  • Ensure correct job numbers are used and that time records are correct
  • Provide oversight and check job estimates
  • Regularly report progress on each job and quickly communicate delays or concerns with the General Manager
  • Report on manpower overruns or shortfalls
  • Act as a technical adviser on key projects and other areas of the business as requested
  • Work with the Operations Manager to respond to client’s requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate
  • Identify client’s needs and demonstrate our services to them, which may involve technical descriptions of manufacturing and the way they may be used
  • Receive and review feedback from customers and follow up to ensure customer satisfaction
  • Work with Operations Manager and Directors to investigate customer complaints and concerns arising from manufacturing and suggest appropriate solutions
  • Discuss with team to identify appropriate course of action
  • Identify staff that require on-going training and implement training opportunities to ensure their skills are improved
  • Work with apprentices and semi-skilled staff to role model appropriate technical skills
  • Promote a Health & Safety culture within the business
  • Any other duties as may reasonably be requested

Requirements

  • Qualified CNC Programmer/Setter/Operator
  • Good supervisory skills
  • Attention to detail and commitment to quality standards
  • Planning and scheduling skills
  • Knowledge and experience of quality control processes
  • Excellent machining skills

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