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This position will manage and lead a team of CNC and Manual Machinists in allocating workload and managing the day to day operations in the Machine Shop. It requires the job holder to co-ordinate resources and liaise with internal and external key stakeholders to ensure work is delivered on time and to a quality standard.
Job Responsibility:
Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations
Provide technical advice to Machinists and support with programming
Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs
Ensure supplies are ordered for each job and liaise with the Buyer regarding any issues
Assist with estimating, project management, materials purchasing and quality checks
Make recommendations to improve efficiency and minimise down time
Manage machine maintenance and repair as repaired
Liaise with software providers in relation to CAD CAM software issues
Ensure correct job numbers are used and that time records are correct
Provide oversight and check job estimates
Regularly report progress on each job and quickly communicate delays or concerns with the General Manager
Report on manpower overruns or shortfalls
Act as a technical adviser on key projects and other areas of the business as requested
Work with the Operations Manager to respond to client’s requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate
Identify client’s needs and demonstrate our services to them, which may involve technical descriptions of manufacturing and the way they may be used
Receive and review feedback from customers and follow up to ensure customer satisfaction
Work with Operations Manager and Directors to investigate customer complaints and concerns arising from manufacturing and suggest appropriate solutions
Discuss with team to identify appropriate course of action
Identify staff that require on-going training and implement training opportunities to ensure their skills are improved
Work with apprentices and semi-skilled staff to role model appropriate technical skills
Promote a Health & Safety culture within the business
Any other duties as may reasonably be requested
Requirements:
Qualified CNC Programmer/Setter/Operator
Good supervisory skills
Attention to detail and commitment to quality standards
Planning and scheduling skills
Knowledge and experience of quality control processes