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We're looking for an Engineering Manager to lead the Applied Machine Learning team for Cash App within Block's Advanced Insights & Modeling (AIM) organization. This team combines cutting-edge AI, machine learning, and emerging agentic systems to build models that learn, reason, and act. We experiment with traditional ML, autonomous AI workflows, GraphRAG architectures, and multi-agent systems to push the boundaries of predictive intelligence and decision automation. You'll lead a team of machine learning experts to shape how Cash App uses AI to anticipate trends, make smarter decisions, and deliver magical user experiences.
Job Responsibility:
Lead, mentor, and grow a team of applied ML engineers and modelers focused on forecasting and GTM models
Build AI-driven tools and interfaces that make models explainable and accessible for decision makers in Finance, Marketing, and Product
Collaborate across Finance, Sales, Marketing, and other go-to-market teams to refine growth strategies and support critical investment decisions with data-driven insights
Establish strong engineering practices across model development, evaluation, deployment, and monitoring
Apply both classical ML techniques (e.g., XGBoost, linear models) and modern Gen-AI tools to build end-to-end ML solutions that power Block's decision making engine
Foster a team culture grounded in curiosity and measurable impact
Requirements:
8+ years of experience in software or ML engineering
2+ years of technical leadership or people management experience
Degree in Computer Science, Statistics, Economics, Data Science, Physics or a related technical field
Experience delivering production-grade ML systems—preferably in forecasting, revenue, or growth modeling
Experience with end-to-end ML systems, from data pipelines and model training to deployment and monitoring
Experience building or integrating explainable AI tools (e.g., feature attribution, interpretability frameworks, visualization systems)
A passion for mentoring, learning, and building cohesive teams
Experience with agentic AI concepts and tools for workflow automation (e.g., MCP)
Nice to have:
Experience in forecasting, planning, or financial modeling within fintech, consumer, or marketplace domains