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The Discovery Content and Navigation (CAN) team’s mission is to capture intent and content signals to build a seamless, engaging, and personalized navigation experience for Whatnot buyers. We’re passionate about enabling and maintaining a healthy discovery ecosystem—one where buyers can easily find fun shows and connect with sellers. Our work spans a wide range of problems, including search, taxonomy, events, and intent and content understanding. We leverage AI technology, make data-informed decisions, and ship quickly to deliver value to our users.
Job Responsibility:
Lead the design, development, and productionization of ML models to capture intent and content signals that powers personalized navigational experience, search, and recommendations
Lead ML-based projects from end-to-end: scoping and planning, data collection and feature engineering, model training and deployment, backend implementation, and online experimentation
Support product initiatives like category and brand recommendations, promote high quality and relevant livestreams and products in feed and search
Work closely with teammates and cross-functional partners to implement ML-based solutions into production at scale
Drive technical excellence and establish ML best practices across the team and org
Requirements:
4+ years of generalist software development experience in high growth startups
4+ years of industry experience building and deploying ML models to solve user problems at scale
Industry experience with a track record of applying practical methods to solve real-world problems on consumer scale data
Experience in applied statistical and machine learning fields e.g. search, recommendations, content understanding, natural language processing, and large language models
Proficiency in Python, SQL, and common ML frameworks
Strong communication and leadership skills
ability to influence roadmap and align cross-functional teams in a remote environment
Excellent product instincts
You first think about users rather than the best technical solution
You are known for shipping products and features lightning-fast
What we offer:
Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement
401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
Parental Leave
16 weeks of paid parental leave + one month gradual return to work