Mach service manager, Randstad

Mach service manager

Randstad

Location:
United Kingdom, Middlesbrough

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

37.58 - 38.58 GBP / Hour

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Job Description:

Middlesbrough Borough Council is seeking an experienced and effective MACH Service Manager to lead the Multi-Agency Children's Hub (MACH). This senior role is responsible for managing the front door of children's social care, overseeing the screening, triage, and decision-making process for referrals concerning children aged 0-18. The successful candidate will play a key role in ensuring children and families receive the right support at the right time, working closely with key partners including police, health, and education professionals.

Job Responsibility:

Provide strong leadership and management to a team of social workers and referral officers
Oversee the daily operation of the MACH, ensuring timely and appropriate responses to incoming referrals
Ensure all decisions meet statutory requirements and reflect best safeguarding practices
Lead effective multi-agency information sharing and joint decision-making
Monitor performance and quality of practice within the team, addressing any issues and supporting continuous improvement
Develop and maintain strong relationships with internal departments and external partners
Ensure compliance with relevant legislation, local procedures, and safeguarding protocols

Requirements:

Qualified Social Worker (e.g., BA Social Work, DipSW, CQSW)
Registered with Social Work England
Enhanced DBS clearance
Substantial post-qualification experience within children's social care, particularly in a MASH/MACH or safeguarding setting
Proven experience in team or service management
Strong knowledge of relevant legislation including the Children Act 1989 and 2004, Working Together to Safeguard Children guidance, and GDPR
Demonstrated ability to manage risk and make defensible, child-centred decisions under pressure
Excellent interpersonal, organisational, and analytical skills

Additional Information:

Job Posted:
June 01, 2025

Expiration:
June 14, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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