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Mac/Apple Administrator

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Robert Half

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Location:
United States , Marietta

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Our client is looking for a strong Mac-focused candidate to help stabilize and standardize their Apple environment. They are currently experiencing widespread issues across devices and are considering a full refresh/rebuild of their setup. Immediate need focused on stabilization + foundational rebuild.

Job Responsibility:

  • Assess current Apple environment alongside internal lead to identify root issues
  • Create and deploy a new standardized Mac image across devices
  • Support and troubleshoot MacBook Pro, MacBook Air, iPhone, and iPad environments
  • Diagnose and resolve connectivity issues (devices not connecting to internet or network resources)
  • Troubleshoot application startup and SharePoint/O365 access issues (files not opening, sync problems, etc.)
  • Provide support via Ninja RMM for remote management and ongoing troubleshooting

Requirements:

  • 3–5+ years of hands‑on experience supporting macOS in enterprise or mid‑sized environments (MacBook Pro, MacBook Air)
  • Strong knowledge of Apple ecosystem administration, including macOS, iOS, and iPadOS device setup, configuration, and troubleshooting
  • Experience creating, deploying, and managing standardized Mac images (MDM, DEP/ABM, or similar provisioning workflows)
  • Proficiency diagnosing complex Apple hardware and software issues, including connectivity failures, system performance issues, and application startup problems
  • Working knowledge of Microsoft 365/O365 tools, including Teams, OneDrive, and SharePoint (file access, sync, permissions, and troubleshooting)
  • Experience supporting network-related issues on Apple devices (Wi‑Fi connectivity, certificate trust, proxy issues, VPN, network mapping)
  • Familiarity with mobile device management and remote support platforms—Ninja RMM highly preferred
  • Ability to analyze unstable or inconsistent IT environments and contribute to stabilization and rebuild initiatives
  • Strong understanding of Apple provisioning through Apple Business Manager (ABM) or similar enrollment programs
  • Excellent communication skills and ability to support non‑technical end users
  • Ability to work onsite in Marietta during the initial ramp‑up period
  • comfortable transitioning to hybrid/remote afterward
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
March 26, 2026

Work Type:
On-site work
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