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M365 Messaging Administrator

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Barclays

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Location:
United Kingdom , Knutsford

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Join our global Operations team supporting Microsoft 365 and related technologies. You’ll work alongside 8 team members in Radbroke and collaborate closely with peers worldwide. This role will involve acting as a Subject Matter Expert (SME) for Microsoft 365 or Entra, providing operational support for a range of messaging and collaboration technologies, participating in on-call rotations and handle after-hours support when required and delivering reporting and updates directly to the hiring manager.

Job Responsibility:

  • Provision of technical support for the service management function to resolve more complex issues
  • Execution of preventative maintenance tasks on hardware and software
  • Maintenance of a knowledge base containing detailed documentation of resolved cases
  • Analysis of system logs, error messages and user reports to identify root causes
  • Automation, monitoring enhancements, capacity management, resiliency, business continuity management
  • Identification and remediation or raising of potential service impacting risks and issues
  • Proactively assess support activities implementing automations
  • Act as a Subject Matter Expert (SME) for Microsoft 365 or Entra
  • Provide operational support for messaging and collaboration technologies
  • Participate in on-call rotations and handle after-hours support
  • Deliver reporting and updates directly to the hiring manager

Requirements:

  • Strong Entra ID Administration / Entra Connect
  • Strong Integration and Federation skills of Entra
  • Strong Azure / M365 Platform knowledge
  • Copilot / Copilot Studio / Agents
  • Exchange Online
  • M365 Tenant Platform
  • Graph API / API development skills
  • Entra Backup solutions (Rubrik)
What we offer:
  • Competitive holiday allowance
  • Life assurance
  • Private medical care
  • Pension contribution

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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