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Makpar has an exciting opportunity for an M365 Administrator to join our growing team. This role provides full-spectrum technical support, administration, troubleshooting, testing, and optimization for a federal client's M365 environment.
Job Responsibility:
Support, configure, and maintain environments for SharePoint Online, OneDrive, Teams, Power Platform, Exchange Online, and Dataverse
Support daily operations, ticket triage, and user enablement
Troubleshoot Priority 1–4 IRWorks tickets
Perform tenant monitoring, data retention checks, health checks, and issue resolution
Support OneDrive admin, backup configurations, and scripting
Coordinate and execute POCs, pilots, and user adoption support efforts
Maintain iTrain articles, SOPs, and reference materials
Provide bi-weekly and monthly status input
Requirements:
5+ years administering Microsoft 365 cloud services
Strong experience with SPO admin, OneDrive features, Teams administration, and Power Platform support
Basic to intermediate PowerShell scripting
Experience troubleshooting Dataverse, connectors, and app performance issues
Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for 3 years and be Federal Tax compliant to obtain required clearance
What we offer:
Great benefits package
Excellent training and career development opportunities
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