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M&S Store Manager

United Kingdom, Leeds Employment contract 40000.00 GBP / Year · Job Posted May 29, 2026
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Job Description

M&S Store Manager – St James Hospital, Leeds Salary: Up to £40,000 (DOE) Hours: 40 per week Lead a High-Profile M&S Store in a Busy Hospital Environment We’re looking for a passionate and driven Store Manager to lead the M&S store at St James’ Hospital. This is a fantastic opportunity to take ownership of a well-established, high-footfall store within a fast-paced healthcare setting. You’ll play a key role in delivering an outstanding customer experience, leading a strong team, and driving commercial success within a trusted and recognisable brand.

Job Responsibility

  • Taking full ownership of store performance, delivering against sales, profit, and KPI targets
  • Leading, motivating, and developing your team to deliver excellent customer service
  • Creating a positive, safe, and engaging environment for both customers and colleagues
  • Managing stock, labour, and costs effectively to maximise performance
  • Ensuring full compliance with Food Safety, Health & Safety, and M&S brand standards
  • Using data and insight to identify opportunities and drive continuous improvement
  • Building strong relationships with stakeholders and representing the brand with pride
  • Leading by example and embedding a high-performing, inclusive team culture

Requirements

  • A confident, people-focused leader who can inspire and develop a team
  • Strong commercial awareness with experience managing budgets and KPIs
  • Hands-on approach with the ability to balance operations and leadership
  • Excellent communication and stakeholder management skills
  • Flexible and adaptable, with a proactive, can-do attitude
  • Experience in retail or a customer-facing management role (preferred)

Nice to have

Experience in retail or a customer-facing management role (preferred)

What we offer

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

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