M-Pesa Spec. Transactional E-Money Settlement

• Ensure that all e-money destruction operations recorded in G2 are translated into actual financial settlements to partner accounts (banks, MTOs, or other financial partners)
• Initiate, validate, and track settlement payments in accordance with approved instructions
• Ensure completeness and accuracy of settlement files and payment instructions
• Monitor and ensure compliance with SLAs defined for e-money destruction settlements
• Track pending transactions and ensure execution within required timelines
• Escalate any delays, bottlenecks, or liquidity constraints affecting SLA compliance
• Ensure sufficient liquidity is available in trust accounts to meet settlement obligations
• Coordinate with treasury on funding requirements across multiple banks and currencies
• Optimize the use of available balances to ensure efficient and timely settlements
• Perform daily reconciliations between: E-money destruction entries (G2), Settlement instructions, Actual bank transfers to partner accounts
• Ensure that every e-money destruction is fully matched by a corresponding cash outflow
• Investigate and resolve any discrepancies or settlement delays
• Liaise with partner banks, MTOs, and internal stakeholders to confirm receipt of funds
• Monitor balances and settlement positions of partner accounts
• Manage and resolve disputes, rejections, or settlement delays with partners
• Ensure full traceability (audit trail) of all settlement operations related to e-money destruction
• Produce daily and monthly reports on settlement performance, SLA compliance, and exceptions
• Track key performance indicators (KPIs) such as settlement time, pending transactions, and failed transactions
• Provide analysis on trends, risks, and improvement opportunities

• Strong expertise in treasury operations and payment execution
• High level of accuracy and attention to control
• Strong analytical and reconciliation skills
• Ability to manage time-sensitive financial transactions
• Excellent stakeholder coordination skill
• Strong understanding of the electronic money lifecycle (especially destruction and settlement)
• Knowledge of trust structures and fund safeguarding principles
• Familiarity with banking systems, payment processes, and settlement mechanisms
• Understanding of Central Bank (BCC) regulatory requirements
• Proficiency in the G2 system and treasury processes
• 4 to 6 years of experience in Treasury, Payments, or Cash Management
• Experience in mobile money, banking, or fintech is highly desirable
• Proven experience in handling high-volume settlements
• Experience in reconciliation and coordination with banks/partners
• Exposure to audit and compliance environments
• Bachelor’s degree in Finance, Accounting, Economics, or a related field
• Advanced proficiency in Excel and financial tracking tools

Professional certification (ACT, ACCA, CIMA, CFA) is an advantage