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Vodafone Logo Vodafone · IT - Software Development

M-Pesa Director

Tanzania, United Republic of, Dar Es Salaam Employment contract · Job Posted May 31, 2026
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Job Description

To build and scale M-Pesa into Tanzania’s leading digital financial services platform by driving ecosystem growth, financial inclusion, and sustainable revenue through innovative fintech solutions.

Job Responsibility

  • Define and execute the Financial Services strategy, owning full P&L, to deliver scalable growth, profitability, and market leadership across payments, credit, savings, insurance, and digital financial solutions
  • Build and scale strategic partnerships with banks, fintechs, merchants, and government to position M-Pesa as the preferred digital payments and financial services platform
  • Lead development and adoption of innovative, customer-centric financial products leveraging data, technology, and digital channels to improve experience and increase usage
  • Drive revenue growth through optimized pricing, merchant and agent network expansion, and omnichannel distribution, ensuring strong market penetration across all customer segments
  • Ensure regulatory compliance (AML, KYC, data privacy), strengthen fraud prevention and system resilience, and maintain high levels of customer trust and operational efficiency
  • Builds a high-performing M-Pesa organization by empowering leaders, shaping a scalable talent structure, and developing critical fintech capabilities. The role drives attraction, development, and retention of top talent while embedding a strong performance culture, structured learning, and knowledge sharing to enhance engagement, productivity, and innovation

Requirements

  • Strong leadership and proven experience in fintech, digital financial services, or payments ecosystems
  • Commercial acumen with demonstrated P&L ownership and growth delivery
  • Strategic thinking with ability to build and scale platform-based business models
  • Strong stakeholder management and ability to influence regulators and partners
  • Customer-centric mindset with focus on innovation, data-driven decisions, and digital excellence
  • Bachelor’s degree in business, finance, technology, or related field
  • Minimum 15 years’ experience in financial services, fintech, telecoms, or banking
  • Significant executive leadership experience managing large-scale, regulated businesses
  • Proven experience in digital financial services (payments, lending, or ecosystem platforms)
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