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360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

M&e Groups And Events Consultant

United Kingdom, East Kilbride · Job Posted May 27, 2026
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Job Description

Manage end-to-end group and conference requirements for clients from group bedrooms, conference spaces and group travel, develop tailored proposals which can include coordinating flights, rail, and ensure seamless and timely execution. Act as the main client liaison throughout the project lifecycle, delivering exceptional service and clear communication from brief to debrief. Managing all group travel requirements for clients whether this is groups travelling together or large projects with individual travel along with all invoicing requirements.

Job Responsibility

  • Deliver an outstanding customer journey on every contact ensuring the highest level of customer service is always offered
  • Plan and co-ordinate any conference, group bedrooms or group travel enquiries for the clients
  • Process all group flight reservations, amendments and cancellations
  • Manage, co-ordinate and ticket all group flights
  • Utilise our systems including Galileo and MeetingsPro to confirm and process bookings
  • Offer a variety of flight options, explaining fare rules
  • Negotiate with suppliers to obtain competitive rates and quality services
  • Maintain accurate records of all travel arrangements and associated expenditure
  • Plan and coordinate travel logistics for events, including flights and rail transport

Requirements

  • Experience within the events, conference or travel industry, is preferred
  • GDS experience (GAL & Evolvi preferred)
  • Experience dealing with high volumes of email and call requests, processing complex travel bookings
  • Demonstrated ability to consistently deliver a superior customer experience
  • Excellent Worldwide travel knowledge

What we offer

  • Refer a friend for £1000 bonus which is unlimited
  • Generous holiday entitlement
  • Day off for your birthday
  • Staff Awards
  • Hotel and airline discounts
  • Employee Assistance Programme
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