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Programme Manager / Operations Programme Manager within Business Outcomes is required to work for a large and growing Professional Services business based in Central London. This will be 3 days in the office per week and 2 days from home. Please read in full before applying. We DON’T want an IT Programme Manager but we do want someone with a blend of Operations and IT within Programme Management. Historical skills of managing a large portfolio of projects and programmes, spinning lots of plates and proven battle scars where you have faced off to difficult stakeholders would certainly be welcomed. The business loves pragmatic individuals and, as there will be heavy Governance working in this highly regulated environment, we need you to have a strong background in Governance too. The first likely Programme of work you will inherit will be in relation to Mergers & Acquisitions (M&A). There is a smaller firm being imbedded into the larger firm. This will not be on the transactional side of M&A – more on the business processes merging, systems, efficiencies etc. You MUST have some form of M&A experience. De-merger experience would also be valid. You will need to ‘storyboard’ your experience both in your CV and at potential interview. The key interest will be ‘business outcomes’. “What impact did the programme (that you were in charge of) have on the overall business. This will be all about the influence YOU had, what YOU brought to the table, what YOU were responsible for, what things looked like when you walked in and what it looked like at the end…
Job Responsibility:
Plan and Design ‘outcome focused’ programmes from disparate content and stakeholders that enables key projects to be initiated and actively managed
Working with key stakeholders to understand inflight and emerging changes
The day to day management of key programmes being the ‘voice of the business’ into them
Monitoring progress against agreed parameters, identifying key risks, resolving issues and initiating timely corrective action
Deliver key activities
Enabling programme Sponsors to focus on setting direction, providing SME input, building advocacy and removing blockers
Operating within and assist in maturing the Change Minimum Standards
Understanding the inflight and upcoming changes in key business area(s)
Day to day management of the programme(s)
Being the voice of business into the programme(s)
Plan and design ‘outcome focused’ programmes, monitoring progress against agreed parameters, identifying key risks, resolving issues and initiating timely corrective action
Define the programme's governance framework (including 'hooking' into portfolio governance)
Seek Innovative solutions to complete complex challenges
Leverage stakeholder relationships to deliver superior results
Lead large scale or complex projects / programmes
Requirements:
Extensive experience of change delivery approaches (e.g. Waterfall, Agile)
OKR/Benefits tracking
Non-transactional Mergers & Acquisitions experience is essential
Developing and embedding ‘right-sized’ change delivery and governance (aligned to portfolio and programme governance) to suit the project and stakeholder needs
Service management concepts and frameworks an advantage (e.g. ITIL)
Organisational governance structures and associated relationships
Understanding the content of current and emerging portfolio of change and how it adds value
Understanding the corporate vision and strategy and the wider industry
Corporate processes and procedures (e.g. Governance, Finance, HR, minimum standards) and associated language / culture
Identifying and monitoring and developing appropriate remedial plans for key project performance (KPIs) and risk (KRIs) metrics
Experience working in a large, heavily regulated environment would be preferred
Nice to have:
Service management concepts and frameworks an advantage (e.g. ITIL)
Experience working in a large, heavily regulated environment would be preferred