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Are you an experienced travel professional with a background in post-booking concierge or itinerary management within the luxury sector? We’re recruiting on behalf of a leading name in high-end travel, currently seeking a skilled Luxury Villa Specialist to oversee client arrangements after a booking has been confirmed. This role is ideal for someone who thrives on precision, understands the needs of HNW clients, and takes pride in delivering seamless, highly personalised travel experiences.
Job Responsibility:
Planning and booking exceptional travel extras for clients, from private chefs to helicopter tours
Creating detailed itineraries filled with a variety of experiences tailored to the client’s tastes
Building personalised apps with all key trip details, from check-in times to concierge services
Liaising with local suppliers and luxury experience providers to assist in organising required extras
Communicating with villa owners and property managers to organise arrivals and special requests
Researching and recommending local gems—restaurants, cultural sites, events and more
Requirements:
Excellent organisation and precision
Background in luxury travel planning and/or villa rentals (strongly preferred) for HNW clients
A calm, confident approach to client communication and multitasking
A genuine passion for travel with solid first-hand destination knowledge
Confidence liaising with international suppliers and clients
Familiarity with itinerary or travel platforms / apps is a plus, but not essential
Nice to have:
Familiarity with itinerary or travel platforms / apps
What we offer:
Annual bonus tied to company performance and number of bookings managed circa £7k–£10k
25 days’ annual leave, increasing by 1 day for each year of service
Hybrid model with 2 days working from home (and potential for a 3rd)
Option to work abroad or remotely for up to 45 days annually post-probation
Opportunities to travel and experience destinations first-hand