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C&M Travel Recruitment Logo C&M Travel Recruitment · Hospitality and Tourism

Luxury Travel Retail Manager

United Kingdom, Bluewater 35600.00 GBP / Year · Job Posted April 05, 2026
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Job Description

This leading luxury tour operator is looking for an experienced & dynamic Luxury Travel Retail Manager to lead and inspire a team of travel consultants in their busy Bluewater store on an initial 12 month FTC. This is a fantastic opportunity to join this multi award winning travel company who put their team at the heart of everything they do.

Job Responsibility

  • Accountable for meeting and exceeding retail sales targets
  • To drive all sales and to convert bookings by closing the sale and driving top line figures whilst achieving the budgeted operating profit
  • Measure the financial performance of your staff overall and as individuals against the costs of running the store to ensure the best possible productivity
  • Day to day running of the store including operations and administration
  • Responsible for the development of all staff
  • Develop local marketing initiatives and campaigns to drive sales and build relationships

Requirements

  • Experience of managing a retail travel store or tour operator sales / call centre, with profit and staff responsibility
  • A strong track record of delivering sales results and exceptional service
  • A genuine passion for travel, especially long haul destinations
  • Good all round understanding of the sales and commercial aspects of tour operating, including scheduled flights
  • Excellent working knowledge of at least one travel agent or tour operators reservation system

What we offer

  • Lucrative uncapped commission
  • Regular Fam trips - minimum of 1 per year
  • 25 days holiday plus bank holidays increasing with length of service and your birthday off
  • Discounted holidays and ad hoc prizes
  • Perkbox
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