CrawlJobs Logo

Luxury Team Leader

Australia, Brisbane · Job Posted February 14, 2026
Apply Position
Job Link Share

Job Description

Flight Centre Collection is looking for an experienced leader to take on a rare and rewarding opportunity to lead our Luxury Queensland team, in one of the fastest growing departments in FCTG. If you have a passion for the finer things in life while travelling, delivering customer service that is second to none, and helping your loyal clientele to experience the world in five-star comfort, you’ll fit right into our Luxury Travel team. As a Luxury Team Leader, you will bring together your proven leadership, mentoring expertise, and travel consulting experience to inspire this already high-performing team. You will be responsible for driving the success and growth of both the business and the people within it - empowering them to thrive, stay connected, and deliver exceptional service. Our growing Flight Centre Luxury teams are evolving to meet the increasing desire for flexibility. To meet the demands of a changing market and create greater flexibility for our business and teams, we are expanding on the success of our existing remote businesses and we are looking for a Remote/Hybrid Team Leader role to lead our Luxury Queensland team. This is an exciting opportunity to lead a high-performing team into the next phase of our journey while working from wherever inspires you most - work from home, in our global head office or both.

Job Responsibility

  • Maintaining all OBW Business and Operating systems
  • Meeting shop Budget and P&L expectations
  • Coaching and developing team members
  • Providing vision and motivation for the team
  • Maintaining an overall positive team environment

Requirements

  • Proven leadership
  • Mentoring expertise
  • Travel consulting experience

What we offer

  • Uncapped Earnings with a base wage + commissions
  • Luxury travel industry perks
  • Quality time with clients
  • Autonomy, freedom and flexibility
  • Surround yourself with the best in the business
  • Travel Discounts
  • Reward & Recognition

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Luxury Team Leader

8 matching positions

New

Food & Beverage Team Leader

As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most importa...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An up-to-date RSA
  • Relevant experience in a similar role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude
Job Responsibility
Job Responsibility
  • Providing a warm, personalized welcome to every guest, ensuring an elevated and memorable experience
  • Hosting (breakfast), coordinating and managing table reservations, optimizing floor plans to enhance guest satisfaction and operational efficiency
  • Collaborate seamlessly with the service team to ensure flawless execution of our luxury service standards
  • Assist in the planning and coordination of special events and group bookings, ensuring every detail aligns with our brand's commitment to excellence
  • Perform administrative duties, including updating reservation systems, generating reports, and managing guest communications with the utmost professionalism
  • Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc
  • Communicate information to manager/supervisor by documenting pertinent information in appropriate department
  • Monitor dining rooms for seating availability, service, safety, and well-being of guests
  • Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs
  • Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident
What we offer
What we offer
  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
  • Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend
  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
  • Fulltime
Read More
Arrow Right

Night Housekeeping Team Leader

Maison Estelle is a private members’ club set in a Grade I-listed Georgian townh...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
maisonestelle.com Logo
Maison Estelle
Expiration Date
July 10, 2026
Flip Icon
Requirements
Requirements
  • At least 1 year proven experience in a Housekeeping Team Leader role within a luxury / lifestyle hospitality business
  • Excellent time-management skills
  • comfortable prioritising what is important during busy periods
  • Obsessive about attention to detail
  • Excellent communication skills and comfortable talking to colleagues, senior management, and coming front of house to talk to members.
Job Responsibility
Job Responsibility
  • Being responsible for cleanliness, orderliness, and appearance of the entire club and offices
  • Being responsible for the leadership and operational running of the housekeeping department and team with the support of the Director of People and Culture
  • Managing housekeeping budgets, including cost controls with regards to labour, agency, ordering of relevant items and managing of all supplier relationships
  • Ensuring your team and any agency staff working are fully briefed on our expectations prior to the start of their shift and conduct routine inspections
  • Analysing housekeeping products and suppliers and being aware of new trends in the industry making suggestions for improvements
  • Checking for faults or damage and work alongside the Chief Engineer to arrange repairs and routine maintenance work
  • Maintaining a high standard of cleaning and hygiene within our club and offices adhering to COSSH guidelines
  • Participating in vendor sourcing and quality control of all housekeeping department related suppliers
  • Organising routine and specialist cleaning including window cleaning for the club and our offices
  • Being responsible for the organisation, ordering and par levels of inventories for linen, uniform, and all other fixed assets
What we offer
What we offer
  • Exclusive staff rates and F&B discounts across Ennismore brand
  • Biannual company socials plus smaller social and sports groups
  • Birthday day off
  • Staff food during shift
  • Pension, health cash plan and life assurance schemes
  • 28 days holiday inclusive of bank holidays which increases with length of service
  • Recommend-a-friend bonus scheme
  • Inclusion in tronc scheme
  • Fulltime
Read More
Arrow Right

Team Leader

The Team Leader will be responsible for ensuring that all the needs of the clien...
Location
Location
United Kingdom , London
Salary
Salary:
38600.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 1 year’s experience as a Team Leader within a corporate, luxury hotels or luxury airline environment
  • Organised and willing to offer innovative ideas
  • Proactive and outgoing, willing to build relationships with key stakeholders
  • A natural ability to nurture the team
  • Upbeat, professional and approachable individual with a can-do attitude
  • Passionate about delivering exceptional service
  • Committed to continuous personal and professional development
Job Responsibility
Job Responsibility
  • Manage and motivate your team – offer guidance, nurture, and support
  • Ensure the core service hours at covered by the team at all times through effective rota management
  • Overseeing the daily reception operations and ensuring a welcoming environment
  • Ensure SOPs are up to date and are being followed
  • Build relationships with key stakeholders
  • Work closely with the client to continue improving the guest experience
What we offer
What we offer
  • Exclusive travel and grocery discounts
  • Life assurance
  • Cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Endless learning and development opportunities
  • WOW Awards
  • One paid day off annually to support a cause
  • Fulltime
Read More
Arrow Right

Guest Experience Team Leader (Front Office)

Be the face of luxury. As a Guest Experience Team Leader, you will lead from the...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Diploma or Degree in Hospitality or related field
  • Experience in luxury hospitality or front office operations
  • A flair for guest engagement and personalised service
  • Strong situational awareness and the ability to think on your feet
  • Emerging leadership skills with a hands-on, lead-by-example approach
  • Excellent communication skills and attention to detail
  • Flexibility to work shifts, weekends, and public holidays
Job Responsibility
Job Responsibility
  • Lead daily front-of-house guest experience operations, ensuring every interaction reflects warmth, precision, and care
  • Personally engage with guests, anticipating needs and creating memorable, tailored experiences
  • Coordinate VIP arrivals, special occasions, and personalised touches that elevate the guest journey
  • Guide and coach Guest Experience Executives on the floor, driving service consistency and confidence
  • Act as the first point of escalation, resolving guest concerns with empathy, ownership, and speed
  • Collaborate closely with Front Office, Concierge, Housekeeping, and F&B to ensure seamless delivery
  • Support and execute guest recognition initiatives and service enhancements
  • Monitor real-time guest feedback and service flow, making on-the-spot decisions to uphold standards
What we offer
What we offer
  • Career growth opportunities
  • Unique strong culture
  • Best-in-industry training
  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals
  • Paid holidays/vacation
  • Dental and medical/life insurance
  • Employee service awards/Birthday Gift
  • Annual employee party/social and sporting events
  • Complimentary meals in dedicated employee restaurant
  • Fulltime
Read More
Arrow Right

Reception Team Leader

We’re looking for a Team Leader in Aberdeen who’s excited by the chance to make ...
Location
Location
United Kingdom , Aberdeen
Salary
Salary:
32500.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
  • Bring a genuine enthusiasm for delivering outstanding service and inspire the team through confident, hands‑on leadership
  • Ideally offer previous leadership experience within a luxury, five‑star, or premium service environment
  • Demonstrate a strong track record in motivating, guiding, and developing high‑performing teams
  • Show exceptional attention to detail and a commitment to maintaining consistently high standards
  • Communicate with clarity and confidence, approaching challenges with a proactive, solutions‑driven mindset
  • Stay composed and effective when juggling multiple priorities in a fast‑moving environment
Job Responsibility
Job Responsibility
  • Lead, mentor and develop a team of two Colleague Hosts, providing regular coaching, on‑the‑job training and constructive feedback to build confidence and capability
  • Set the tone for exceptional service, modelling the behaviours, professionalism and standards expected across all colleague interactions
  • Conduct regular check‑ins and performance conversations, identifying strengths, development needs and opportunities for growth
  • Create a positive, supportive team culture, encouraging collaboration, accountability and pride in delivering a high‑quality workplace experience
  • Oversee daily operations, ensuring the reception and colleague‑facing services run smoothly, efficiently and consistently
  • Identify service improvements, using insight, observation and team feedback to enhance processes and elevate the overall experience
  • Act as the main point of escalation, resolving issues quickly and confidently while empowering the team to handle challenges independently
  • Support onboarding and continuous training, ensuring new and existing team members are fully equipped to deliver their best work
  • Build strong relationships with internal stakeholders, influencing positive change and ensuring service expectations are met or exceeded
  • Champion brand standards, ensuring the workplace environment reflects the company’s values and delivers a warm, polished welcome every day
What we offer
What we offer
  • Exclusive travel and grocery discounts
  • Life assurance
  • Cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Endless learning and development opportunities
  • WOW Awards
  • One paid day off annually to support a cause you’re passionate about
  • Fulltime
Read More
Arrow Right

Reception Team Leader

We are recruiting a Reception Team Leader to work for Rapport based in the Liver...
Location
Location
United Kingdom , London
Salary
Salary:
38600.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 1 year’s experience as a Team Leader within a corporate, luxury hotels or luxury airline environment
  • Organised and willing to offer innovative ideas
  • Proactive and outgoing, willing to build relationships with key stakeholders
  • A natural ability to nurture the team
  • Upbeat, professional and an approachable individual with a can-do attitude
  • Passionate about delivering exceptional service
  • Committed to continuous personal and professional development
Job Responsibility
Job Responsibility
  • Manage and motivate your team – offer guidance, nurture, and support
  • Ensure the core service hours at covered by the team at all times through effective rota management
  • Overseeing the daily reception operations and ensuring a welcoming environment
  • Ensure SOPs are up to date and are being followed
  • Build relationships with key stakeholders
  • Work closely with the client to continue improving the guest experience
What we offer
What we offer
  • Exclusive travel and grocery discounts
  • Life assurance and cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Learning and development opportunities
  • WOW Awards for exceptional contributions
  • One paid day off annually to support a cause
  • Fulltime
Read More
Arrow Right

Reception Team Leader

Are you looking to take the next step in a career, centred on service excellence...
Location
Location
United Kingdom , Leeds
Salary
Salary:
31500.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Background in hotels, aviation, or corporate hospitality
  • Genuine commitment to creating exceptional first impressions
  • Previous leadership experience within a luxury, five‑star, or high‑end service environment
  • Proven ability to lead, motivate, and develop high‑performing teams
  • Keen eye for detail and commitment to upholding exceptional standards
  • Confident and effective communication with a proactive and solutions‑focused mindset
  • Ability to manage competing priorities with confidence in a fast‑paced setting
  • Pride in creating thoughtful, memorable experiences for both clients and guests
  • Share Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
  • Demonstrate a genuine passion for service excellence and inspire others through strong role‑model leadership
Job Responsibility
Job Responsibility
  • Lead, motivate, and develop the team to encourage innovation and consistently high performance
  • Oversee all catering services, ensuring exceptional standards of quality and presentation
  • Champion best practices by setting clear expectations and leading by example
  • Act as the key point of contact for clients and Account Managers, building strong working relationships
  • Produce team rotas and support recruitment activities, HR processes, and performance management
  • Welcome and accompany guests with a friendly, confident, and professional approach
  • Coordinate meeting room set‑ups, refreshments, and AV requirements to meet client expectations
What we offer
What we offer
  • Exclusive travel and grocery discounts
  • Life assurance and cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Endless learning and development opportunities
  • WOW Awards for outstanding peers
  • One paid day off annually to support a cause
  • Fulltime
Read More
Arrow Right

Team Leader Housekeeping

Our jobs aren’t just about giving guests a clean room and a freshly made bed. In...
Location
Location
Chile , Santiago
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Skilled in a wide range of housekeeping functions
  • Responsibility for maintaining the appearance and cleanliness of the whole hotel
  • Ensuring a safe workplace
  • Following company policies and procedures
  • Maintaining confidentiality
  • Upholding quality standards
  • Maintaining professional uniform, personal appearance, and communications
  • Ability to be on feet and moving around (stand, sit, or walk for an extended time)
  • Taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance)
Job Responsibility
Job Responsibility
  • Delivering guest requests
  • Stocking carts
  • Cleaning rooms and public spaces
  • Ensuring spaces in the hotel help create a great guest experience
  • Delivering the 'Gold Standards' of The Ritz-Carlton graciously and thoughtfully every day
  • Exemplifying the Employee Promise, Credo and Service Values
What we offer
What we offer
  • Chance to be proud of the work you do and who you work with
  • Fulltime
Read More
Arrow Right