Luxury Spa Concierge Job at The Woodhouse Day Spa

Luxury Spa Hospitality Team Member

Join Our Front Desk Hospitality Team at Woodhouse Spa Franklin. Luxury Spa. Exce...

Location

United States , Franklin

Salary:

17.00 - 19.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

1+ year experience in a luxury spa, salon, or hospitality setting
Confident with scheduling and POS systems
Friendly, polished, and proactive with guests and team members
Enthusiastic about wellness, beauty, and delivering exceptional service
Weekend availability and a flexible, team-oriented attitude
Professional appearance and communication style

Job Responsibility

Welcome guests and ensure a smooth, relaxing check-in and check-out experience
Manage appointment scheduling using spa software
Upsell retail products and wellness packages with confidence and care
Maintain a calm, clean, and well-orchestrated front desk environment
Provide knowledgeable, personalized recommendations for treatments and therapists
Collaborate with service providers to coordinate daily bookings and guest flow
Support spa events and brand promotions

What we offer

Employee discounts
Flexible schedule
Paid time off
Training & development
Wellness resources
Free food & snacks
Free uniforms
Paid CE and/or Licensure
Sign-On Bonus
Recognition Program

Fulltime

New

Guest Experience Coordinator

At Four Seasons Hotel and Residences Fort Lauderdale, we believe luxury is defin...

Location

United States of America , Fort Lauderdale

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

At least 2–4 years of luxury hospitality, guest relations, concierge, or front‑office experience, preferably in a luxury hotel or resort
Excellent personal presentation and interpersonal skills
Extensive knowledge of luxury service standards and personalized service delivery
Strong time management skills: ability to multi‑task, set priorities, and adjust to changing conditions. Comfortable working in a fast‑paced environment
Ability to operate all computer equipment necessary to perform the job
knowledge of Opera PMS preferred/is a plus
Excellent communication and interpersonal skills
ability to communicate clearly with colleagues and guests and collaborate across departments
Ability to lift, carry, and move up to 30–50 lbs. when handling amenities, packages, or luggage
US work authorization is required

Job Responsibility

Create Anticipation — Pre‑Arrival Excellence: Serve as the primary point of contact before arrival, delivering warm, polished communication that sets the tone for an exceptional stay
Curate guest preferences and coordinate special requests with precision—celebrations, housekeeping rhythms, bedding needs, and more
Ensure all operational teams are fully prepared with complete guest information for a seamless arrival
Build genuine connection and excitement as the welcoming host even before guests step foot on property
Elevate the Experience — On‑Property Guest Engagement: Be the go‑to expert for spontaneous guest needs, personalized recommendations, and destination guidance
Plan and organize guest agendas, coordinate transportation, and assist with concierge‑level services
Partner fluidly across Front Desk, Concierge, Housekeeping, F&B, Spa, Pool & Beach, and Residences to deliver flawlessly coordinated experiences
Escort guests through property spaces, offering orientation, comfort, and authentic hospitality
Champion team‑wide guest recognition to ensure warmth and consistency in every interaction
Support accurate, timely billing and maintain guest trust throughout their stay

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Spa Concierge

Step into a world where every detail is intentional, every guest is cherished, a...

Location

United States , Savannah

Salary:

16.00 - 19.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

A refined, professional presence
Prior experience in luxury spa, resort, hotel, or upscale retail environments
Grace under pressure, impeccable communication, and exceptional guest-service instincts
A passion for wellness, beauty, and elevated service standards

Job Responsibility

Set the tone for relaxation, refinement, and exceptional care
Create unforgettable guest moments

What we offer

Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Wellness resources
Training & development
No non-compete
Professional Woodhouse training
Clean & safe environment

Fulltime

New

Front Desk Luxury Spa Concierge

Front Desk Spa Concierge at Woodhouse Spa - Nashville (Midtown) TN. Voted Best o...

Location

United States , Nashville

Salary:

17.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

1 year of front desk or customer service experience – at a spa, restaurant or hotel is preferred
Experience using a scheduling spa software is preferred
Ability to work weekends - 1 Weekend day shift required of all Employees
Be flexible to accommodate and support schedule needs for Front Desk Team & Woodhouse Customer Service Standards
Possess strong professional communication and excellent customer service skills
Must be able to multi-task in a fast paced environment
Must have the ability to stand for long lengths of time
Positive attitude is required
High school or equivalent
Hospitality: 1 year preferred, not required

Job Responsibility

Open or close the spa depending on your shift schedule
Check-in each guest for their service and assist at check-out after their service has concluded
Answer our multi-line phone system -Schedule services for guests using our MEEVO software system
Retail products and Series
Confirm appointments and help prepare therapists for service day
Pre-book our guests at check-out for future services
Provide amenities to guests when needed
Provide 5 Star Customer Service
Ensure and maintain spa cleanliness and presentation at all times
Ensure Sanitation Standards are met and exceeded in Spa

What we offer

401(k) matching
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Paid time off
Vision insurance
401(k)
Opportunity for advancement
Health Benefits to include: Health Insurance, Dental & Vision for Full Time Employees

Concierge

Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury,...

Location

Saudi Arabia , Umluj

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Minimum 2–3 years of experience in a luxury hotel concierge or guest relations role (5-star or ultra-luxury preferred)
Les Clefs d’Or certification or eligibility is highly desirable
Exceptional knowledge of the local destination, luxury lifestyle offerings, and high-end clientele expectations
Proven ability to anticipate guest needs and deliver bespoke experiences
Outstanding interpersonal and communication skills
Strong problem-solving ability with a calm and gracious demeanor under pressure
High level of cultural awareness and emotional intelligence
Excellent organizational skills and attention to detail
Proficiency in hotel systems and Microsoft Office
Fluency in English required

Job Responsibility

Provide warm, anticipatory, and personalized service to all guests in accordance with Raffles legendary service philosophy
Act as a trusted advisor to guests by offering expert recommendations for dining, entertainment, cultural experiences, transportation, and exclusive local attractions
Handle all guest requests efficiently, creatively, and discreetly, ensuring prompt follow-up and flawless execution
Maintain detailed knowledge of guest preferences, special occasions, and cultural sensitivities to personalize every interaction
Liaise closely with internal departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences
Build and maintain strong relationships with external partners, luxury vendors, and service providers to secure preferred access and exclusive experiences for guests
Manage reservations, ticketing, transportation arrangements, and special requests with precision and attention to detail
Maintain accurate records of guest interactions and preferences in the property management system
Uphold Raffles grooming, etiquette, and presentation standards at all times
Demonstrate impeccable manners, refined communication skills, and cultural awareness befitting a luxury heritage brand

Fulltime

Dual Spa Attendant & Concierge

Spa Attendants and Concierges provide the highest level of customer service to e...

Location

United States of America , Calistoga, California

Salary:

23.17 - 24.76 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High School education or equivalent experience
CPR, First Aid Certified preferred
At least six months experience in a Luxury hospitality environment
Previous experience within Housekeeping or Spa industry preferred
Knowledge of Napa Valley and surrounding areas, highly desirable, however not required
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
Ability to multi-task in a high volume and demanding environment
Strong problem-solving skills, ability to handle difficult situations and guests
Reading, writing and oral proficiency in the English language
Outgoing personality and at ease with customers

Job Responsibility

Set-up and maintain Spa and Fitness areas including refreshments
Handle all guest interactions with the highest level of hospitality and professionalism
accommodate special requests whenever possible
assist customers in all inquiries in connection with Spa and Fitness services
Guide guests to their appointments as they relate to Spa and Fitness offerings
Ensure an adequate supply of all guest supplies and amenities throughout the Spa and Fitness areas in order to maintain immaculate presentation of these items
Maintain clean work areas in Spa Dispensary, Staff Room, and Spa Reception
Enforce Spa and Fitness rules and regulations for all adult and junior guests
Appropriately utilize reservation systems, maintenance records, and Guest Experience database as vehicles of communication to ensure guest satisfaction with all services provided in the Spa and Fitness areas
Ensure compliance of daily, and opening/closing checklists by walking and ensuring all Spa and Fitness areas are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all equipment

What we offer

Competitive Salary & Benefits
Cigna medical and dental benefit options
8 weeks of New Parental Leave Pay after one year of employment
Excellent Training and Development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
401k Retirement Plans

Fulltime

Spa Concierge

Want to work at America’s BEST day spa? Ready to do what you love? Ready to make...

Location

United States , Broomfield

Salary:

18.00 - 21.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Highly knowledgeable about the surrounding area & lives within 20 minutes or less from location
Excellent customer service skills with a friendly and warm demeanor
Strong verbal and written communication skills and ability to multitask
Ability and willingness to work flexible hours including weekends, holidays, and late nights
Ability to work on feet for 6-8 hours
Must be able to lift/push/reach for/carry 25+ pounds occasionally
High school diploma or equivalent experience
Experience with luxury service preferred

Job Responsibility

Provides personal attention from the time the guest walks though the door
Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
Answers the phone with a smile each and every time
Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly

What we offer

Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Training & development
Wellness resources
Competitive Pay and Incentive programs
Generous discounts and opportunities to enjoy services and products
“The Woodhouse Way” paid training program
Working in a new state of the art facility

Parttime

New

Concierge

Makes the magic happen by providing the ultimate guest experience and invoking g...

Location

United States , Wilmington

Salary:

Not provided

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Highly knowledgeable about the surrounding area & lives within 25 minutes or less from location
Excellent customer service skills with a friendly and warm demeanor
Strong verbal and written communication skills and ability to multitask
Ability and willingness to work flexible hours including weekends, holidays, and late nights
Ability to work on feet for 6-8 hours
Must be able to lift/push/reach for/carry 25+ pounds occasionally
High school diploma or equivalent experience
Experience with luxury service preferred

Job Responsibility

Provides personal attention from the time the guest walks through the door
Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
Answers the phone with a smile each and every time
Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly

What we offer

Competitive Pay and Incentive programs
Generous discounts and opportunities to enjoy services and products
“The Woodhouse Way” paid training program
Working in a brand new facility
Opportunities for advancement
Complimentary snacks
Paid CE and/or Licensure
Sign-On Bonus
Flexible Scheduling
Recognition Program

Fulltime

Luxury Spa Concierge

The Woodhouse Day Spa - Buffalo

Location:
United States , Charleston

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Additional Information:

Job Posted:
January 04, 2026

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