Luxury Sales Advisor Job at Office Angels (London)

Sales Advisor

Reporting to the Store Manager, the Sales Advisor will sales and build customer ...

Location

United Kingdom , London

Salary:

Not provided

AMI Paris

Expiration Date

Until further notice

Requirements

Experience in luxury sales and/or designer clothing and familiar with sales techniques
Curious and willing to dedicate yourself to a new project
Smiling, dynamic, involved, and excellent interpersonal skills
Mastering customer service skills and demonstrating ability to foster a customer-service spirit
Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends
English is a must and another language is a real asset

Job Responsibility

Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood
Understands customer needs and proposes a relevant selection of products while encouraging cross selling
Assists customers during fittings and accommodating any alterations when needed
Embraces a customer loyalty culture, builds strong and long-term relationships with clients
Introduces new customers to the brand
Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)
Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations

What we offer

Join a fast-growing, caring fashion house
Gain enriching experience and familiarize yourself with the luxury and retail sectors
Join a stimulating and passionate team

Fulltime

Sales Advisor

Join Our Clients Team as a Sales Advisor! Are you passionate about menswear and ...

Location

United Kingdom , London

Salary:

28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous retail or client-facing experience, ideally within luxury or heritage brands
Strong communication and interpersonal skills that foster positive client interactions
A genuine passion for menswear, craftsmanship, and styling
Proactive and reliable, with the ability to work independently or as part of a close-knit team
Professional presentation and meticulous attention to detail

Job Responsibility

Deliver Exceptional Service: Provide a personalised client experience that embodies the brand's service ethos
Product Knowledge: Develop in-depth knowledge of our products to confidently advise clients on style, fit, and craftsmanship
Sales Excellence: Achieve and exceed individual and store sales targets through effective client engagement and conversion strategies
Build Relationships: Cultivate lasting relationships with clients to encourage loyalty and repeat business
Visual Merchandising: Maintain visual merchandising and store presentation to align with brand guidelines
Stock Management: Support stock management, including replenishment, stock counts, and transfers
Client Orders: Assist with online and remote client orders as needed
Policy Adherence: Uphold all company policies and procedures related to loss prevention, health and safety, and customer service

What we offer

Opportunities for personal and professional growth within an esteemed retail environment
A dynamic and supportive team that celebrates success and teamwork

Fulltime

Boutique sales advisor

Are you interested in joining a very well known private club and athletic organi...

Location

Greece , Athens northern suburbs

Salary:

Not provided

Randstad

Expiration Date

January 27, 2026

Requirements

At least 2 years of relevant experience in high-end fashion, luxury industry or in similar capacity
Fluency in English (both oral & written)
Passion in retail industry with good selling skills
Likes fashion and appreciates quality products
Must be a good team player, pleasant, service oriented with good communication skills
Good knowledge in Microsoft Office
Excellent communication skills
Excellent negotiation skills
Customer-centric Approach
Team player

Job Responsibility

Responsible for the daily store operations
Provide excellent customer service and maintains a pleasant shopping environment
Engage with current and potential customers to establish and maintain client relationship
Keep customers informed on new products or services, changes, etc.
Identify and handle client enquiries and concerns
Execute sales plans and participates in marketing events and promotion programs
Communicate feedback gathered through in-store activities to store manager
Work closely with the visual merchandiser to achieve the best view for the products
Other duties as assigned

Fulltime

Sales Advisor

Founded in 2016, the French leather goods brand Polène stands out for its except...

Location

United Kingdom , London

Salary:

Not provided

Polène

Expiration Date

Until further notice

Requirements

At least 2 years of experience engaging with high-end, international clientele in a similar role, preferably within luxury and/or leather goods sectors
Strong sensitivity to our products, craftsmanship, and leather artistry, with the ability to passionately share this with customers
Easy integration into a team, demonstrating a collaborative and supportive spirit
A friendly demeanor with natural relational ease, consistently taking the initiative to create and drive meaningful interactions with our discerning clientele
A sharp service orientation, coupled with rigor, proactivity, and meticulous attention to detail
Autonomy, adaptability, and resilience to manage high boutique traffic effectively
Available to work 20 hours per week, including weekends

Job Responsibility

Adopt the right approach to actively impact the conversion rate, ensuring every new visitor feels welcomed, valued, and eager to return
Advise and assist customers throughout their purchase journey, providing quality service from greeting to departure
Offer personalized and excellent customer experiences by attentively addressing needs and exemplifying Polène's image
Promote and encourage additional sales, mastering and informing customers about our services during and after purchases
Handle opening and closing of registers and process transactions
Develop CRM client follow-up and participate in daily boutique reporting
Ensure the boutique's upkeep, including merchandising, maintaining the sales area, and supporting stockists with organization and inventory tasks
Prepare the boutique before opening: activate lighting, equipment, music, verify merchandising, and restock shopping bags
Close the boutique after closing time : initiate telecollects, secure registers, send reports, deactivate lighting and equipment, adjust merchandising based on stock, organize materials, and turn off music

Parttime

Senior Sales Advisor

The Senior Sales Advisor (FT) acts as the Company’s representative to customers,...

Location

United States , New York

Salary:

25.00 - 27.00 USD / Hour

Boggi Milano

Expiration Date

Until further notice

Requirements

2+ years’ working in menswear and proven prior experience in fashion or luxury retail, especially with premium or high-end brands
Fluent in English (speaking and writing)
Demonstrated ability to meet or exceed sales targets, working with KPI's in a retail or fashion environment
Skilled at delivering high-quality, personalized service to ensure customer satisfaction and build loyalty
Strong understanding of menswear including current trends, seasonal styles, and popular brands
Clear, professional, and friendly communication skills for engaging with a diverse customer base
Proﬁciency in using POS software for transactions, returns, and gift card processing
Knowledge of digital tools used in omnichannel retail (e.g., tablets for sales assistance, click-and-collect, online order support) to ensure a seamless customer experience
High standards of professionalism in dress code, punctuality, and work ethic
Flexible to work peak seasons, holidays, and weekends

Job Responsibility

Provide an exceptional high-level service to all customers, online and ofﬂine, maximizing all contact opportunities with customers and promoting the Brand and the Product
Be proactive and inform all customers about the beneﬁts of loyalty programs, to ensure the enrichment and maximization of the customer database
Be a Brand Ambassador of the brand, ensuring an image and style in line with the Brand's standards
Develop and maintain long-term relationships with customers with the aim of strengthening the image and prestige of the brand
Contributes to the development of sales strategies and assists in achieving team targets
Manage sales by optimizing each phase of the commercial relationship
Build and sustain long-term customer relationships to strengthen the brand's image and prestige
Providing advanced product insights
Optimize each phase of the customer interaction process
Greet and recognize regular customers

What we offer

Dental, Health, Vision, 401(K)
PTO and Sick Time, Employee Discounts
Professional and Career Development

Fulltime

Luxury Customer Service Advisor

Our client is a luxury fashion brand known for timeless design, modern femininit...

Location

United Kingdom , London

Salary:

13.00 - 15.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a luxury retail, fashion, or e-commerce customer service environment
Strong written and verbal communication skills with a professional and empathetic approach
Proficiency in handling multiple digital channels including LiveChat, WhatsApp, Instagram, and marketplace platforms
Exceptional attention to detail and ability to multitask in a fast-paced environment
Strong understanding of order management systems and courier platforms
A proactive, solution-oriented mindset and a passion for delivering best-in-class customer experiences
Familiarity with luxury customer expectations and brand positioning

Job Responsibility

Respond promptly and thoughtfully to all customer care queries via email, WhatsApp, phone, Instagram, and Live Chat
Deliver exceptional service across the product range, ensuring customer satisfaction and brand loyalty
Maintain a tone of voice that is consistent with the brand
Oversee and coordinate internal stock movements between store and dispatch centres to ensure timely order fulfilment
Liaise with warehouses, couriers, and internal teams to mitigate delivery issues and ensure smooth processing of orders
Administer customer returns and ensure all refunds and stock reconciliation processes are completed accurately and efficiently
Ensure orders via third-party marketplaces are processed in line with partner requirements and time lines
Develop a deep understanding of their product offering to provide tailored advice and support
Manage and support bespoke and Made-To-Order requests in collaboration with relevant internal teams
Deliver personalised customer service that drives repeat business and long-term relationships

Fulltime

Luxury Customer Service Advisor

Our client is a luxury fashion brand known for timeless design, modern femininit...

Location

United Kingdom , London

Salary:

13.00 - 15.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a luxury retail, fashion, or e-commerce customer service environment
Strong written and verbal communication skills with a professional and empathetic approach
Proficiency in handling multiple digital channels including LiveChat, WhatsApp, Instagram, and marketplace platforms
Exceptional attention to detail and ability to multitask in a fast-paced environment
Strong understanding of order management systems and courier platforms
A proactive, solution-oriented mindset and a passion for delivering best-in-class customer experiences
Familiarity with luxury customer expectations and brand positioning

Job Responsibility

Respond promptly and thoughtfully to all customer care queries via email, WhatsApp, phone, Instagram, and Live Chat
Deliver exceptional service across the product range, ensuring customer satisfaction and brand loyalty
Maintain a tone of voice that is consistent with the brand
Oversee and coordinate internal stock movements between store and dispatch centres to ensure timely order fulfilment
Liaise with warehouses, couriers, and internal teams to mitigate delivery issues and ensure smooth processing of orders
Administer customer returns and ensure all refunds and stock reconciliation processes are completed accurately and efficiently
Ensure orders via third-party marketplaces are processed in line with partner requirements and time lines
Develop a deep understanding of their product offering to provide tailored advice and support
Manage and support bespoke and Made-To-Order requests in collaboration with relevant internal teams
Deliver personalised customer service that drives repeat business and long-term relationships

Parttime

Luxury Customer Service Advisor- Fashion

Our client is a luxury fashion brand known for timeless design, modern femininit...

Location

United Kingdom , London

Salary:

13.00 - 15.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a luxury retail, fashion, or e-commerce customer service environment
Strong written and verbal communication skills with a professional and empathetic approach
Proficiency in handling multiple digital channels including LiveChat, WhatsApp, Instagram, and marketplace platforms
Exceptional attention to detail and ability to multitask in a fast-paced environment
Strong understanding of order management systems and courier platforms
A proactive, solution-oriented mindset and a passion for delivering best-in-class customer experiences
Familiarity with luxury customer expectations and brand positioning

Job Responsibility

Respond promptly and thoughtfully to all customer care queries via email, WhatsApp, phone, Instagram, and Live Chat
Deliver exceptional service across the product range, ensuring customer satisfaction and brand loyalty
Maintain a tone of voice that is consistent with the brand
Oversee and coordinate internal stock movements between store and dispatch centres to ensure timely order fulfilment
Liaise with warehouses, couriers, and internal teams to mitigate delivery issues and ensure smooth processing of orders
Administer customer returns and ensure all refunds and stock reconciliation processes are completed accurately and efficiently
Ensure orders via third-party marketplaces are processed in line with partner requirements and time lines
Develop a deep understanding of their product offering to provide tailored advice and support
Manage and support bespoke and Made-To-Order requests in collaboration with relevant internal teams
Deliver personalised customer service that drives repeat business and long-term relationships

Fulltime

Luxury Sales Advisor

Office Angels

Location:
United Kingdom , London

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
October 27, 2025

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Location:United Kingdom , London

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Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:October 27, 2025

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