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Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.
Required 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
8 years’ experience in Luxury sales and marketing
OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
6 years’ experience in luxury sales and marketing
Ability to maintain existing relationships and develop rapport with internal and external customers for the acquisition of new business for the hotel
Demonstrated Skills in supervising a team
Direct hotel sales experience
Ability to prioritize and organize multiple work assignments and follow-up
Ability to ensure confidentiality of client and hotel data and to work within a cohesive team and perform job functions independently with minimal supervision
Ability to enforce Ritz-Carlton quality standards and procedures
Candidate must be a clear thinker and be able to analyze and resolve problems exercising good judgment
Ability to focus attention on details and input and access information into a computer
Ability to remain calm and courteous with demanding/difficult situations and to balance time and work well with deadlines
Develop, implement and sustain aggressive proactive solicitation plans focused on increasing business
Be able to consistently meet or exceed personal booking goals through proactive solicitation, trade show attendance, events and direct sales
Strong written and verbal communications skills in English, required
Possesses as polished image and able to project confidence and the Brand
Focus on building long-term value based customer relationships that enable achievement of personal and team sales objectives.