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Marriott Bonvoy Logo Marriott Bonvoy · Sales

Luxury Director of Sales

Cayman Islands, Grand Cayman · Job Posted February 07, 2026
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Job Description

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.

Job Responsibility

  • Supporting Developing & Executing Sales Strategies
  • Maximizing Revenue
  • Managing Sales Activities
  • Analyzing & Reporting on Sales and Financial Data
  • Ensuring Exceptional Customer Service
  • Building Successful Relationships
  • Managing and Conducting Human Resource Activities

Requirements

  • Required 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 8 years’ experience in Luxury sales and marketing
  • OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 6 years’ experience in luxury sales and marketing
  • Ability to maintain existing relationships and develop rapport with internal and external customers for the acquisition of new business for the hotel
  • Demonstrated Skills in supervising a team
  • Direct hotel sales experience
  • Ability to prioritize and organize multiple work assignments and follow-up
  • Ability to ensure confidentiality of client and hotel data and to work within a cohesive team and perform job functions independently with minimal supervision
  • Ability to enforce Ritz-Carlton quality standards and procedures
  • Candidate must be a clear thinker and be able to analyze and resolve problems exercising good judgment
  • Ability to focus attention on details and input and access information into a computer
  • Ability to remain calm and courteous with demanding/difficult situations and to balance time and work well with deadlines
  • Develop, implement and sustain aggressive proactive solicitation plans focused on increasing business
  • Be able to consistently meet or exceed personal booking goals through proactive solicitation, trade show attendance, events and direct sales
  • Strong written and verbal communications skills in English, required
  • Possesses as polished image and able to project confidence and the Brand
  • Focus on building long-term value based customer relationships that enable achievement of personal and team sales objectives.
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