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Luxury Dining Concierge

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Solomon Page

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Location:
United States , New York

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

110000.00 - 140000.00 USD / Year
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Job Description:

Our client, a luxury members-only concierge service, is seeking a skilled Dining Concierge to join their team in the New York City area. This individual must be extremely knowledgeable and connected within the New York City restaurant scene to be able to secure hard to get reservations for high-demand locations.

Job Responsibility:

  • Efficiently handle reservation requests for our members, successfully securing reservations at top tier and in-demand restaurants, focused on our New York market
  • Leverage expert industry knowledge to offer personalized recommendations tailored to members' inquiries and in line with their preferences
  • Establish and maintain strong relationships with in-demand restaurants in New York
  • ensuring priority access and seamless experience for our members
  • Collaborate with the executive team to explore partnerships and exclusive offerings with in-demand restaurants
  • Stay abreast of the latest trends, new openings, and changes in the dining landscape
  • Regularly update the team on noteworthy events, promotions, and culinary experiences in your primary markets
  • Deeply understand our Member’s needs to proactively identify opportunities to enhance the member experience and collaborate with cross-functional teams, including operations, design, and engineering, to ensure seamless member experiences

Requirements:

  • 3+ years of experience as a concierge or client services/relations executive in a high-touch membership, dining/hospitality, or luxury services capacity
  • Proven experience working with high-net worth clients to provide remarkable experiences and exclusive access
  • Proven experience excelling in a fast-paced and dynamic work environment
  • Willingness to adapt and work flexible hours, including evenings and weekends, to accommodate the needs of our members and align with restaurant operating schedules
  • Ability to properly prioritize against competing needs

Nice to have:

  • Familiarity with Zendesk or other SaaS communication platforms
  • Passion for hospitality and dining
  • generally interested in the restaurant industry
  • Excited about the prospect of re-imagining the card membership experience with the opportunity to engage with a community of ambitious Members and co-workers
  • Thrives working independently within ambiguity, in a fast-paced, dynamic environment
  • Self-motivated and ambitious
  • Enjoys the challenge of making the impossible happen
  • Deep empathy - you can easily connect with others and understand their needs and implement their feedback
  • Energetic, flexible, confident, and collaborative attitude
What we offer:
  • Opportunity to be an integral part of a brand that is creating a new standard of financial services and lifestyle membership — entering the ground floor of a fast-growing, category-defining company
  • Competitive salary, stock options, and 401K
  • Full health benefits (medical, dental, and vision insurance)
  • Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers

Additional Information:

Job Posted:
January 02, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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