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We are looking for a Client Manager for a top luxury brand at their Rodeo Drive Collection store. Our leaders are stylish, fashion-forward, driven, multi-tasking individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur – we encourage an innovative workplace to creatively drive your business by being hands-on and creative! As a Collection Client Manager, you will be responsible for cultivating and elevating client relationships, delivering an exceptional luxury experience, and driving business growth through personalized service and refined communication.
Job Responsibility
Partner with the Store Manager to leverage CRM tools, clienteling strategies, and performance coaching to consistently drive year-over-year sales growth
Drive brand excitement and create selling opportunities both inside and outside the boutique through proactive networking, event participation, and strategic client engagement
Cultivate lasting client relationships by coaching the team in trend knowledge, styling expertise, and elevated selling techniques, while maintaining and expanding a personal client book
Uphold the highest standards of client service through exemplary leadership, multitasking with precision, and delivering a seamless luxury experience
Demonstrate adaptability, curiosity, and a commitment to personal and professional growth within a fast-paced boutique environment
Serve as a true Brand Ambassador, embodying and promoting the image and values of Collection
Act as a Brand Ambassador and uphold an elevated boutique image
Oversee and execute critical operational functions, including boutique opening, closing, and key operational tasks, with accuracy and excellence.
Requirements
4+ years of proven experience in luxury retail sales, with a track record of driving business results
Established million-dollar client book with strong, long-standing relationships within the Beverly Hills community
Entrepreneurial mindset with the ability to strategize, adapt, and deliver innovative solutions to achieve goals
Deep connections on Rodeo Drive with the expertise to cultivate new business and engage as a true client developer
Proficiency in reading, speaking, and writing in English is required
Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time
Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.
Nice to have
A self-starter with the ability to mentor and continue to develop personal leadership qualities
Energetic, motivated, and engaging
a true brand ambassador with a love for fashion
Connections with the ability to engage, as a true brand ambassador
Client service obsessed
ability to sell with a passion for styling and love for fashion
Technologically savvy individual with a sales drive.