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Luggage Porter

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Maison Estelle

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Location:
United Kingdom , Witney

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

17946.20 GBP / Year ▼
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Job Description:

As a Luggage Porter, you will assist our members and guests with their luggage collection and delivery from vehicles and bedrooms throughout the Estate. You will be part of the first and final experience many of our members will have, therefore you will act as the greatest ambassador to Estelle Manor and as such you should enjoy being the focal point of guest interaction whilst delivering an exceptional service. Your genuine passion for helping and hosting will shine through.

Job Responsibility:

  • Assist our members and guests with their luggage collection and delivery from vehicles and bedrooms throughout the Estate
  • Act as the greatest ambassador to Estelle Manor
  • Be the focal point of guest interaction whilst delivering an exceptional service

Requirements:

  • Ability to perform under pressure and deliver results to deadlines
  • Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking
  • Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests
  • An enthusiastic team player with a positive mindset and hugely charismatic
  • Passionate about delivering exceptional guest experience with keen attention to detail
What we offer:
  • Exclusive staff rates
  • Biannual socials
  • Birthday Wheel surprises
  • Stocked colleague spaces
  • Daily Smart Fridges
  • Forums shaping The Estelle Way
  • Provided uniforms and onsite seamstress support
  • Biannual company socials plus smaller social and sports groups
  • F&B discounts across sister properties
  • Estelleversary and Birthday Wheel gifting for all employees (including overnight stays and dinners)
  • Colleague spaces stocked with food, drinks and locally sourced coffee
  • Seasonal, daily stocked Smart Fridges with freshly prepared meals while on shift
  • Added protection of our pension, health cash plan and life assurance schemes
  • 28 days holiday, inclusive of bank holidays, which increases with length of service
  • Colleague Forums and Sustainability Committees to help create The Estelle Way
  • Recommend-a-friend bonus scheme
  • Uniform provided, cleaned, and pressed
  • Onsite seamstresses to ensure your uniform is fitted and repaired

Additional Information:

Job Posted:
February 21, 2026

Expiration:
March 21, 2026

Employment Type:
Parttime
Work Type:
On-site work
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