Luggage Porter Job at 360 Resourcing Solutions (London)

Luggage Porter

Luggage Porter position at JW Marriott Grosvenor House London, a 5-star luxury h...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Strong organization and multi-tasking skills
An keen eye for detail
Strong problem-solving and decision-making skills
Confidence interacting with guests
Good communication skills – both written and verbal English
The ability to work independently
Previous experience working in five star, luxury/lifestyle hotels
A positive mindset
A genuine passion for working in hospitality
Previous experience working within a customer service environment preferred

Job Responsibility

Assist guests efficiently, courteously, and professionally
Complete hand over between shifts and pass on all necessary information
Have detailed knowledge of all hotel services and functions
Meet and greet every guest with a smile
Engage guests in conversation regarding their stay
Anticipate guests' service needs
Proactively offer support to guests with luggage and shopping bags
Deal with guests' issues and problems using the LEARN model
Ensure compliance with quality assurance standards
Follow correct luggage handling procedures

What we offer

Team-spirited co-workers
Encouraging management
Wellbeing programs
Comprehensive Training and Development program
Marriott Discount Card enabling benefits from hotel room, gift shops and F&B across 130 countries
Recognition programs
Meals at work
Uniform
Enrolment of Perks at Work - Access to unlimited deals of retailers
20 days holiday increasing with service

Fulltime

Luggage Porter / Receptionist

We are searching for BTLRS to join our team at Chateau Denmark. "Anything but tr...

Location

United Kingdom , London

Salary:

28800.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Exceptional attention to detail
The ability and drive to build relationships with internal and external stakeholders
Being organised and proactive in managing tasks
Passionate for creating exceptional guest experience
Being an excellent team player, and have an outstanding communication and guest facing skills
Eligible to live and work in the UK

Job Responsibility

Guest arrival and check-in
Drink serving and recommendation
Recommendation of local facilities (chemist, post office, café, takeaway options)
Luggage delivery and storage
Rooming guests
Guest departure and check-out
Organising transportation
Maximising revenue streams

What we offer

Service Charge

Fulltime

Luggage Porter

As a Luggage Porter, you will assist our members and guests with their luggage c...

Location

United Kingdom , Witney

Salary:

17946.20 GBP / Year ▼

Maison Estelle

Expiration Date

March 21, 2026

Requirements

Ability to perform under pressure and deliver results to deadlines
Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking
Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests
An enthusiastic team player with a positive mindset and hugely charismatic
Passionate about delivering exceptional guest experience with keen attention to detail

Job Responsibility

Assist our members and guests with their luggage collection and delivery from vehicles and bedrooms throughout the Estate
Act as the greatest ambassador to Estelle Manor
Be the focal point of guest interaction whilst delivering an exceptional service

What we offer

Exclusive staff rates
Biannual socials
Birthday Wheel surprises
Stocked colleague spaces
Daily Smart Fridges
Forums shaping The Estelle Way
Provided uniforms and onsite seamstress support
Biannual company socials plus smaller social and sports groups
F&B discounts across sister properties
Estelleversary and Birthday Wheel gifting for all employees (including overnight stays and dinners)

Parttime

Guest Arrival Expert Luggage Porter

This Key Front Line Associate position is tasked with assisting our guests effic...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Eligible to work in the UK (Irish citizenship, indefinite leave to enter/remain, or EU citizens living in the UK by 31 December 2020)

Job Responsibility

Assisting guests efficiently, courteously and professionally in all Concierge services
Luggage handling
Providing local area attraction & assistance
Valet parking
Handling any reasonable guest request
Maintaining Marriott’s high standard of hospitality
Providing professional and personalised service that exceeds expectations
Using technology and classic hospitality skill sets to provide high quality and memorable guest experiences

What we offer

Competitive salary package
28 days holiday including bank holidays increasing to a maximum of 35 days
Attractive bonus plan
Accommodation Service Charge upon successful completion of probation
Season ticket loans
Discounted room rates for you & friends and family
Recommend a friend scheme
Complimentary dry cleaning
Pension scheme
Life assurance

Fulltime

Lobby Ambassador

Reporting to the Guest Relations Manager, as Lobby Ambassador you will be the fi...

Location

United Kingdom , Edinburgh

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Confidence interacting with others
Multi-tasking skills
The ability to work in a team
A positive mindset
A genuine passion for working in hospitality

Job Responsibility

Greet and escort guests to rooms
Open doors and assist guests/visitors entering and leaving property
Inform guests of property amenities, services, and hours of operation, local areas of interest and activities, and supply directions
Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services)
Transport guest luggage to and from guest rooms and/or designated bell area, assist with luggage storage and retrieval
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance

What we offer

World class training and development, including leadership development
Unlimited career opportunities (internationally and locally)
Wellness and mental health programmes
Discounted accommodation, food and beverage in over 9,000 hotels all over the world
Discounts for your friends and family
Specially curated discounts in thousands of shops

Fulltime

New

Luggage Porter

We are currently looking for a passionate Luggage Porter to join the team here a...

Location

United Kingdom , London

Salary:

26229.40 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Passionate about hospitality
Enjoy meeting new people
Enjoy working in a dynamic fast-paced environment
Get a sense of pride when making someone's day
Looking to join a vibrant and diverse team
Longing to #Belong to a place in which you can #BeNatural
Pride yourself in working for one of the top 10 hotels in town
Thought of joining the biggest hotel group worldwide
Be themselves, genuine and non-scripted
A good level of English

Job Responsibility

Make it easy for our guests, and your fellow team members
Take charge and change the game
Show love towards our guests and your team
Be part of the development of the local area as well as the hotel

What we offer

Complimentary dry-cleaned uniform
Free Meals on duty
Medical Cash Plan
Discounted Hotel and F&B rates globally with Marriott
Enhanced Family Friend Policy
Discounts on High street retail shops and restaurants
Free fitness platform
Holiday discounts

Fulltime

Guest Services Coordinator

As our Guest Services Coordinator at Estelle Manor, you will act as the point of...

Location

United Kingdom , Witney

Salary:

35500.00 GBP / Year

Maison Estelle

Expiration Date

April 05, 2026

Requirements

Excellent communication and interpersonal skills
Strong organisational and administrative abilities
Commitment to exceptional guest experience
Proactive and solution focused
Confident computer and systems user with Microsoft Office suite, Opera Cloud & KnowCross knowledge is advantageous
Experience in a luxury hospitality setting and/or logistics operations would be desirable

Job Responsibility

Act as the point of contact for the Guest Services team including management teams, Luggage Porters, Valets and Chauffeurs
Accountable for operational excellence in the team ensuring team, guests and their belongings are in the right place at the right time
Play a crucial role in our guests arrival and departure experience

What we offer

Exclusive staff rates
Biannual socials
Birthday Wheel surprises
Stocked colleague spaces
Daily Smart Fridges
Forums shaping The Estelle Way
Provided uniforms and onsite seamstress support
Biannual company socials plus smaller social and sports groups
F&B discounts across sister properties
Cycle to work scheme

Fulltime

Residences Lobby Porter

Position at The West Hollywood EDITION Residences. Greet and assist guests with ...

Location

United States , West Hollywood

Salary:

23.25 - 24.25 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to read and visually verify information in a variety of formats
Ability to move at a speed required to respond to work situations
Ability to stand, sit, or walk for an extended period or entire shift
Ability to move, lift, carry, push, pull, and place objects weighing ≤50 lbs without assistance and >75 lbs with assistance
Ability to move over sloping, uneven, or slippery surfaces and stairs/ramps
Ability to reach overhead and below knees, including bending, twisting, pulling, stooping

Job Responsibility

Greet and escort guests to rooms
Open doors and assist guests/visitors entering and leaving property
Inform guests of property amenities, services, hours, and local areas of interest
Identify and explain room features to guests
Transport guest luggage to/from rooms and bell area
Assist with luggage storage and retrieval
Assist guests/visitors in/out of vehicles and with loading/unloading luggage
Supply guests with directions
Arrange transportation for guests/visitors
Communicate parking procedures to guests/visitors

What we offer

Tip eligible

Parttime

Luggage Porter

360 Resourcing Solutions

Location:
United Kingdom , London

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 01, 2026

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