Luggage Porter Job at 360 Resourcing Solutions (London)

Luggage Porter

We are currently looking for a passionate Luggage Porter to join the team here a...

Location

United Kingdom , London

Salary:

27016.28 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Good level of English
other languages are an advantage
Be flexible
respond quickly and positively to the changing requirements of the business
Make it easy for our guests, and your fellow team members, communicate effectively and be creative
Take personal responsibility and initiative to resolve niggles in your own way
Show love towards our guests and your team
Show passion towards internal product knowledge, our local area and continuously develop this knowledge

What we offer

Complimentary dry-cleaned uniform
Free Meals on duty
Medical Cash Plan
Discounted Hotel and F&B rates globally with Marriott
Enhanced Family Friend Policy
Discounts on High street retail shops and restaurants, free fitness platform, holiday discounts and much more

Fulltime

Luggage Porter

The luggage porter plays a pivotal role as one of the initial points of contact ...

Location

United Kingdom , London

Salary:

Not provided

SOFITEL

Expiration Date

Until further notice

Requirements

You must hold a valid driving licence and be entitled to work in the UK as this position is not eligible for sponsorship
Previous experience as a Luggage Porter in a hotel would be beneficial but not essential
A smart and professional appearance
A positive attitude and good communication skills
A willingness to take on physically demanding job
Careful when driving guest's cars

Job Responsibility

Greets all guests at the Front Door politely and courteously and guides them towards the reception desk or function rooms
Acknowledge and greet all guests even if you cannot assist them immediately
Assists the guests with loading and unloading of their vehicle or taxi
Assists guests with their luggage for both check-ins and check-outs
Follows the current Rooming Procedure, including briefing guest on usage of light switches, TV, radio, internet, mini bar and telephone facilities in the room
Ensures that all guest property is safely handled and/or stored in the Luggage Room
Keeps the lobby area neat and orderly
Participates in group luggage handling, distribution and collection
Replaces Doorman at the door, whenever and if necessary
Carries out errands or shopping requests for guests at the request of the Concierge

What we offer

Competitive Salary, departmental incentives and a loyalty bonus of £1.300 per year
Employee Benefit Card – Discounted rates at Accor properties worldwide
Free Stays in the UK or Ireland (4 nights/year)
Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast
Complimentary Meals While on Duty
Special Rates in F&B, Rooms & Spa
Be Part of the Largest Hospitality Group in Europe
Exceptional Training and Development Opportunities through Apprenticeship Program
Global Growth Opportunities
Employee Assistance Program with 24/7 GP Access

Fulltime

Luggage Porter

We are currently looking for a passionate Evening Luggage Porter to join the tea...

Location

United Kingdom , London

Salary:

27422.20 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Passionate about hospitality
Enjoy meeting new people
Enjoy working in a dynamic fast-paced environment
Get a sense of pride when making someone's day
Looking to join a vibrant and diverse team
Longing to #Belong to a place in which you can #BeNatural
Pride yourself in working for one of the top 10 hotels in town
Thought of joining the biggest hotel group worldwide
Be genuine and non-scripted
A good level of English

Job Responsibility

Make it easy for our guests and your fellow team members
Take charge and change the game
Resolve niggles in your own way

What we offer

Complimentary dry-cleaned uniform
Free Meals on duty
Medical Cash Plan
Discounted Hotel and F&B rates globally with Marriott
Enhanced Family Friend Policy
Discounts on High street retail shops and restaurants
Free fitness platform
Holiday discounts

Fulltime

Luggage Porter

Luggage Porter position at JW Marriott Grosvenor House London, a 5-star luxury h...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Strong organization and multi-tasking skills
An keen eye for detail
Strong problem-solving and decision-making skills
Confidence interacting with guests
Good communication skills – both written and verbal English
The ability to work independently
Previous experience working in five star, luxury/lifestyle hotels
A positive mindset
A genuine passion for working in hospitality
Previous experience working within a customer service environment preferred

Job Responsibility

Assist guests efficiently, courteously, and professionally
Complete hand over between shifts and pass on all necessary information
Have detailed knowledge of all hotel services and functions
Meet and greet every guest with a smile
Engage guests in conversation regarding their stay
Anticipate guests' service needs
Proactively offer support to guests with luggage and shopping bags
Deal with guests' issues and problems using the LEARN model
Ensure compliance with quality assurance standards
Follow correct luggage handling procedures

What we offer

Team-spirited co-workers
Encouraging management
Wellbeing programs
Comprehensive Training and Development program
Marriott Discount Card enabling benefits from hotel room, gift shops and F&B across 130 countries
Recognition programs
Meals at work
Uniform
Enrolment of Perks at Work - Access to unlimited deals of retailers
20 days holiday increasing with service

Fulltime

Night Luggage Porter

Under the guidance of the Head Concierge and Concierge Supervisors, you will pla...

Location

United Kingdom , London

Salary:

Not provided

SOFITEL

Expiration Date

Until further notice

Requirements

You must hold a valid driving licence
be entitled to work in the UK as this position is not eligible for sponsorship
Previous experience in a luxury hotel or hospitality environment preferred
Strong customer service skills with a passion for delivering exceptional guest experiences
Excellent communication skills and a professional, courteous manner
Ability to work independently during night shifts with minimal supervision
Physically fit and capable of safely handling guest luggage and standing for extended periods
Reliable, punctual, and flexible with working hours, including overnight shifts, weekends, and public holidays
Strong attention to detail and commitment to maintaining high service standards
Basic IT skills and familiarity with hotel systems (preferred but not essential)

Job Responsibility

Greets all guests at the Front Door politely and courteously and guides them towards the reception desk or function rooms
Assists guests with their luggage for both check-ins and check-outs
Carries guests' luggage to the room upon check-in and check-out
Follows the current Rooming Procedure, including briefing guest on usage of light switches, TV, radio, internet, mini bar and telephone facilities in the room
Ensures that all guest property is safely handled and/or stored in the Luggage Room
Complies with standards of grooming and personal hygiene
Cleans ashtrays and lobby area neat and orderly
Participates in group luggage handling, distribution and collection
Replaces Doorman at the door, whenever necessary
Delivers newspapers, parcels and messages promptly and within the standards

What we offer

Competitive Salary, departmental incentives and a loyalty bonus of £1,300
Employee Benefit Card – Discounted rates at Accor properties worldwide
Free Stays in the UK or Ireland (4 nights/year)
Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast
Complimentary Meals While on Duty
Special Rates in F&B, Rooms & Spa
Be Part of the Largest Hospitality Group in Europe
Exceptional Training and Development Opportunities through Apprenticeship Program
Global Growth Opportunities
Employee Assistance Program with 24/7 GP Access

Fulltime

Guest Arrival Expert Luggage Porter

This Key Front Line Associate position is tasked with assisting our guests effic...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Eligible to work in the UK (Irish citizenship, indefinite leave to enter/remain, or EU citizens living in the UK by 31 December 2020)

Job Responsibility

Assisting guests efficiently, courteously and professionally in all Concierge services
Luggage handling
Providing local area attraction & assistance
Valet parking
Handling any reasonable guest request
Maintaining Marriott’s high standard of hospitality
Providing professional and personalised service that exceeds expectations
Using technology and classic hospitality skill sets to provide high quality and memorable guest experiences

What we offer

Competitive salary package
28 days holiday including bank holidays increasing to a maximum of 35 days
Attractive bonus plan
Accommodation Service Charge upon successful completion of probation
Season ticket loans
Discounted room rates for you & friends and family
Recommend a friend scheme
Complimentary dry cleaning
Pension scheme
Life assurance

Fulltime

Concierge - Porter

An Epic Icon needs an Epic Team! Are you looking for a once-in-a-lifetime opport...

Location

Australia , Yulara

Salary:

Not provided

Voyages Indigenous Tourism

Expiration Date

July 10, 2026

Requirements

Full Australian drivers license - preferred Manual
National Criminal History Check

Job Responsibility

Act as an ambassador of the resort ensuring all guests feel welcome on arrival and bid farewell with kindness on departure
Coordinate guests' luggage across the hotels, ensuring it is managed in a timely manner
Look after arriving guests, liaising with reception in terms of room allocations and delivering bags to guests in their rooms shortly after arrival
Ensure all hotel areas, including guest rooms, offices, vehicles, conference and function areas, and external areas to the property are maintained and cared for on a timely basis as directed by management

What we offer

Discounted accommodation
Competitive pay
Resort discounts
Delicious on-shift meals
Relocation assistance payment of up to $700
Access to staff pool, gym, and Residents Club
Rental discounts after a year of service
$700 vacation bonus after a year of service
Resort vouchers for work anniversary

Fulltime

Night Porter

Do you thrive in a fast-paced environment and enjoy providing exceptional servic...

Location

Ireland , Monaghan

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in a customer service or hospitality role
Excellent communication and interpersonal skills
Strong attention to detail and ability to prioritize tasks
Ability to work independently and as part of a team
Availability to work evenings and weekends, including holidays

Job Responsibility

Ensure the safety and security of the hotel premises and guests by conducting routine patrols and monitoring security systems
Provide exceptional customer service to guests by answering questions, addressing concerns, and fulfilling requests in a timely and professional manner
Maintain the cleanliness and tidiness of the lobby, public areas, and back-of-house areas as needed
Assist guests with luggage upon arrival and departure
Operate the switchboard and respond to guest inquiries in a courteous and professional way
Set up and prepare function rooms for breakfast or other events
Report any maintenance or security issues to the appropriate personnel
Complete all paperwork and logs accurately and efficiently

What we offer

Free meals while on duty
Free Gym & Pool Membership
Discount on Spa treatments and Elemis products
Excellent discounted Employee Bed & Breakfast rates in an iNua Hotel
Favourable Friends & Family rates in an iNua Hotel
Employee Discount on Bar & Restaurant Food
Discount on Food for family occasions for groups of 30 or more
Educational Assistance
Opportunities for promotion and transfer within the iNua Hospitality Collection and Radisson Hotel Group
Free Employee Assistance Programme

Fulltime

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Luggage Porter

Job Description

Job Responsibility

Requirements

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What we offer

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