CrawlJobs Logo

Luggage Porter

maisonestelle.com Logo

Maison Estelle

Location Icon

Location:
United Kingdom , Witney

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

29910.40 - 32910.40 GBP / Year

Job Description:

As a Luggage Porter, you will assist our members and guests with their luggage collection and delivery from vehicles and bedrooms throughout the Estate. You will be part of the first and final experience many of our members will have, therefore you will act as the greatest ambassador to Estelle Manor and as such you should enjoy being the focal point of guest interaction whilst delivering an exceptional service. Your genuine passion for helping and hosting will shine through.

Job Responsibility:

  • Assist our members and guests with their luggage collection and delivery from vehicles and bedrooms throughout the Estate
  • Act as the greatest ambassador to Estelle Manor
  • Be the focal point of guest interaction whilst delivering an exceptional service

Requirements:

  • Experience in a customer/guest facing environment
  • A full UK driving license
  • Ability to perform under pressure and deliver results to deadlines
  • Excellent communication skills
  • An enthusiastic team player with a positive mindset and hugely charismatic
  • Passionate about delivering exceptional guest experience with keen attention to detail

Nice to have:

Working within a luxury environment would be advantageous

What we offer:
  • Exclusive staff rates
  • Biannual socials
  • Estelleversary surprises
  • Colleague spaces stocked with food and drinks
  • Meals during shift
  • Pension, health cash plan and life assurance schemes
  • 28 days holiday, inclusive of bank holidays, which increases with length of service
  • Colleague Forums and Sustainability Committees
  • Recommend-a-friend bonus scheme
  • Uniform provided, cleaned, and pressed
  • Onsite seamstresses

Additional Information:

Job Posted:
January 05, 2026

Expiration:
January 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Luggage Porter

Luggage Porter

Luggage Porter position at JW Marriott Grosvenor House London, a 5-star luxury h...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong organization and multi-tasking skills
  • An keen eye for detail
  • Strong problem-solving and decision-making skills
  • Confidence interacting with guests
  • Good communication skills – both written and verbal English
  • The ability to work independently
  • Previous experience working in five star, luxury/lifestyle hotels
  • A positive mindset
  • A genuine passion for working in hospitality
  • Previous experience working within a customer service environment preferred
Job Responsibility
Job Responsibility
  • Assist guests efficiently, courteously, and professionally
  • Complete hand over between shifts and pass on all necessary information
  • Have detailed knowledge of all hotel services and functions
  • Meet and greet every guest with a smile
  • Engage guests in conversation regarding their stay
  • Anticipate guests' service needs
  • Proactively offer support to guests with luggage and shopping bags
  • Deal with guests' issues and problems using the LEARN model
  • Ensure compliance with quality assurance standards
  • Follow correct luggage handling procedures
What we offer
What we offer
  • Team-spirited co-workers
  • Encouraging management
  • Wellbeing programs
  • Comprehensive Training and Development program
  • Marriott Discount Card enabling benefits from hotel room, gift shops and F&B across 130 countries
  • Recognition programs
  • Meals at work
  • Uniform
  • Enrolment of Perks at Work - Access to unlimited deals of retailers
  • 20 days holiday increasing with service
  • Fulltime
Read More
Arrow Right
New

Luggage Porter / Receptionist

We are searching for BTLRS to join our team at Chateau Denmark. "Anything but tr...
Location
Location
United Kingdom , London
Salary
Salary:
28800.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Exceptional attention to detail
  • The ability and drive to build relationships with internal and external stakeholders
  • Being organised and proactive in managing tasks
  • Passionate for creating exceptional guest experience
  • Being an excellent team player, and have an outstanding communication and guest facing skills
  • Eligible to live and work in the UK
Job Responsibility
Job Responsibility
  • Guest arrival and check-in
  • Drink serving and recommendation
  • Recommendation of local facilities (chemist, post office, café, takeaway options)
  • Luggage delivery and storage
  • Rooming guests
  • Guest departure and check-out
  • Organising transportation
  • Maximising revenue streams
What we offer
What we offer
  • Service Charge
  • Fulltime
Read More
Arrow Right
New

Lobby Ambassador

Reporting to the Guest Relations Manager, as Lobby Ambassador you will be the fi...
Location
Location
United Kingdom , Edinburgh
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Confidence interacting with others
  • Multi-tasking skills
  • The ability to work in a team
  • A positive mindset
  • A genuine passion for working in hospitality
Job Responsibility
Job Responsibility
  • Greet and escort guests to rooms
  • Open doors and assist guests/visitors entering and leaving property
  • Inform guests of property amenities, services, and hours of operation, local areas of interest and activities, and supply directions
  • Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services)
  • Transport guest luggage to and from guest rooms and/or designated bell area, assist with luggage storage and retrieval
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
What we offer
What we offer
  • World class training and development, including leadership development
  • Unlimited career opportunities (internationally and locally)
  • Wellness and mental health programmes
  • Discounted accommodation, food and beverage in over 9,000 hotels all over the world
  • Discounts for your friends and family
  • Specially curated discounts in thousands of shops
  • Fulltime
Read More
Arrow Right
New

Concierge

MAIN SCOPE AND PURPOSE OF THE ROLE: Responsible for providing a warm welcome to ...
Location
Location
Spain , Madrid
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Good level of English and other languages is an advantage
  • Worked in a 4* / 5 * hotel in Madrid with Opera PMS and Marriott
Job Responsibility
Job Responsibility
  • Responsible for providing a warm welcome to all our guests and visitors in the area of Front of House whilst offering assistance throughout their stay / experience in our hotel
  • Booking dinner reservations, transportation
  • Have a general knowledge of the surrounding area and acceptable interpersonal and guest relations skills
  • Building a nurturing relationship with our guests, partners, and colleagues to being able to create lasting memories for our guests
  • Intuitively creating complex itineraries to meet and exceed guest expectations
  • Supervising the team of Luggage Porters
  • Be the face of our hotel and ensure a memorable reception experience for Guests
  • To be able to work to the standards of Luxury Collection Hotels
  • To carry out the Concierge Duties like booking a bus tours, Sights and making recommendations for places to eat and of interest in the Madrid Area
  • Being the point of contact for the guests in terms of planning out their day
  • Fulltime
Read More
Arrow Right

Night Porter

We are currently looking for a reliable and friendly Night Porter to join our cl...
Location
Location
United Kingdom , Bicester
Salary
Salary:
13.30 - 14.30 GBP / Hour
planetrecruitment.co.uk Logo
PLANET RECRUITMENT SERVICES LTD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A polite, professional, and approachable manner
  • Good communication and customer service skills
  • Ability to work independently and responsibly overnight
  • Physically able to assist with luggage
  • Previous hotel or night work experience is an advantage, but not essential
Job Responsibility
Job Responsibility
  • Welcoming and assisting guests during night hours
  • Providing general customer support and responding to guest queries
  • Assisting guests with luggage when required
  • Carrying out general hotel support duties to ensure smooth overnight operations
  • Maintaining a safe, clean, and secure environment for guests and staff
What we offer
What we offer
  • Consistent overnight hours
  • Supportive team environment
  • Opportunity to work in a customer-focused hospitality role
Read More
Arrow Right
New

Porter Valet

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are de...
Location
Location
Australia , Perth
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Responsible Service of Alcohol from Nationally Accredited Training provider (RSA)
  • I’m Alert Food Safety Certification (from City of Perth)
  • Unrestricted WA Driver’s Licence
  • Comprehensive knowledge of local area
  • Passion for customer service
  • Unrestricted working rights for Australia
Job Responsibility
Job Responsibility
  • Monitor and direct vehicle traffic on property to maintain a smooth and efficient flow of traffic
  • Park and retrieve guest cars to and from designated areas
  • Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
  • Assist with loading/unloading, storage, retrieval and transportation of guest luggage to and from guest rooms
  • Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
What we offer
What we offer
  • Free Employee Duty Meals
  • Free breakfast cereal, coffee and tea throughout the day
  • Discounts on hotel rooms and food and beverage with Marriott Internationally
  • Discounts on retail venues around the location
  • Marriott Life with the Works – Paid Birthday Leave, Sabbatical Leave, and Paid Parental Leave
  • Recognition and wellbeing programs
  • Training and Career Development opportunities within an international brand
  • Employee activities and celebrations throughout the year
  • Fulltime
Read More
Arrow Right

Guest Experience Expert - Porter

Pier One Sydney Harbour is about making every guest arrival a chance to make a l...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a porter or guest services role preferred
  • Excellent communication and customer service skills
  • Physically fit and comfortable with manual handling
  • Valid driver’s license
  • Flexible availability including weekends and holidays
  • Positive attitude and team-oriented mindset
  • Full working rights in Australia
Job Responsibility
Job Responsibility
  • Greet guests with warmth and professionalism, assisting with luggage and directions
  • Deliver and retrieve luggage to and from guest rooms with care and efficiency
  • Safely store guest belongings in the luggage room and handle group arrivals
  • Assist with valet parking, ensuring compliance with Australian road regulations
  • Maintain a clean, welcoming, and well-presented lobby area
  • Explain room features and promote hotel services during luggage delivery
  • Respond to guest queries about hotel facilities and local attractions
  • Support front office operations and complete handovers accurately
  • Assist guests with disabilities in accordance with accessibility guidelines
  • Monitor and report any safety hazards or system issues
What we offer
What we offer
  • Be part of a team that values hospitality, respect, and individuality
  • Enjoy complimentary meals, coffee, and uniform care
  • Access exclusive hotel and travel discounts for you and your loved ones
  • Grow your career with world-class training and development programs
  • Thrive in a supportive, inclusive workplace culture
  • Participate in our Employee Assistance Program and referral incentives
  • Parttime
Read More
Arrow Right

Porter

Highly active front of house position involving logging requests, assisting gues...
Location
Location
Australia , Perth
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Organized, proactive and enjoys working with the public and in a team environment
  • Must have the flexibility to work on a rotating roster including public holidays and weekends as well as regular early morning and evening shifts and occasional overnight shifts
  • Hold a valid manual driver's license
  • Experience in a similar role preferred but not essential
  • Knowledge of manual handling procedure advantageous
  • Australian working rights
  • Availability to work 30hours+ per week
Job Responsibility
Job Responsibility
  • Logging requests
  • Assisting guests with luggage
  • Assisting with transportation needs
  • Providing general information
  • Delivering amenities and other items to guest rooms
  • Greeting every guest and delivering personal and instinctive guest experiences
  • Valet park guest cars
  • Maintain the cleanliness standards of the Hotel driveway
  • Assist with other projects as requested by Shift Leaders and Managers
  • Uphold Westin standards as well as the hotel's policies and procedures
What we offer
What we offer
  • Generous accommodation and Food and Beverage discounts for Associates, family and friends across all Marriott International properties worldwide
  • Associate recognition programs
  • Discounted CBD parking
  • World class training programs
  • Strategic career development opportunities
  • Access to EAP services
  • Hourly rate + penalties applicable + super
Read More
Arrow Right