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As the LTL Night Operations Support, you will be a key player in our highly effective and emerging Operations team. The LTL Night Operations Support is responsible for having a strong understanding of how the traffic flows in North America within our network and our partner carriers. The LTL Operations Support will be responsible for fostering a strong relationship with all client personnel who require day-to-day service from our company. This individual will see engagement in City Operations, Highway Operations, and Cross-Dock Operations, and requires a dynamic personality as well as organizational agility to be able to stay engaged and drive results across multiple business functions.
Job Responsibility:
Partner carrier relationship management, including communication of pickups and deliveries with all 3rd party partner carriers
Tracking of shipments within the network, and providing feedback to both customers and Bison operations
Ensuring maximum equipment utilization, including identification of opportunities to better utilize Bison assets
Planning of LTL shipments within the Bison network
Cross-Dock scheduling & administrative support
Cross-Functional coverage for vacation support and capacity management
Supporting the Operations Team with special projects (ie. Labelling & Scanning, Process Flow Analysis)
Requirements:
Ability to thrive in a multi-task, deadline orientated, high volume and fast-paced environment
Demonstrated problem solving abilities and strong attention to detail
Strong customer service skills
Excellent oral, written and interpersonal communication skills
Knowledge of the transportation industry and North American Geography are considered assets
The ability to work independently and work effectively as a team player
Proficiency with MS Office and the ability to learn complex programs
What we offer:
Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Join our engaging Wellness Program & extracurricular sports teams