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Loyalty Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
China, Beijing

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Loyalty Officer is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she is involved in all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up via post-stay feedback received through GXP and CEC. He/she partners with other members of the Loyalty department team to make certain that there is an effective communication and delivery of Elite benefits program to all members.

Job Responsibility:

  • Recognition and engagement of Elite members
  • Delivery of high-quality member stay experience
  • Communication and delivery of Elite benefits program
  • Follow all company policies and procedures
  • Welcome and acknowledge all guests
  • Anticipate and address guests’ service needs
  • Develop and maintain positive working relationships

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
What we offer:
  • Commitment to non-discrimination
  • Empowerment of guests to enhance their well-being
  • Passionate and engaged associates
  • Embrace well-being practices

Additional Information:

Job Posted:
June 16, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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