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Loyalty Executive

United Kingdom, Ashford 15288.00 GBP / Year · Job Posted June 14, 2025
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Job Description

Are you passionate about building lasting relationships with customers? Do you thrive in a friendly and dynamic environment? If so, we have the perfect opportunity for you! Our client, a leading organisation based in Ashford, is looking for a Part-Time Loyalty Executive to join their team.

Job Responsibility

  • Connect with existing customers through engaging check-in calls twice a year
  • Provide insightful demonstrations that showcase the value of our clients services
  • Assist customers with their ledgers and invoices in the initial months to foster strong relationships
  • Transition into a full loyalty role after two months, becoming a key point of contact for our valued customers

Requirements

  • Account Management or Customer service experience
  • A Customer centric attitude, with excellent rapport-building skills
  • A desire to truly care about customers, retaining and nurturing accounts

What we offer

  • 28 days holiday plus bank holidays FTE
  • BUPA healthcare coverage after 3 months
  • Pension scheme
  • Excellent training, ongoing support, and development opportunities
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