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Loyalty Executive

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Office Angels

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Location:
United Kingdom , Ashford

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Category:

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Contract Type:
Not provided

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Salary:

30000.00 GBP / Year

Job Description:

Are you passionate about building lasting relationships with customers? Do you thrive in a friendly and dynamic environment? If so, we have the perfect opportunity for you! Our client, a leading organisation based in Ashford, would like to recruit a friendly, proactive, and professional Loyalty Executive to join their team. The Team: Work alongside friendly colleagues in customer service and editorial departments, fostering collaboration and camaraderie. Hours: Monday-Friday, 9am-5pm. Hybrid: Hybrid working for a healthy work-life balance (Once trained you will be in office Tuesday, Wednesday and Thursday and working from home on Mondays and Fridays).

Job Responsibility:

  • Connect with existing customers through engaging check-in calls twice a year. Show them you care and are here to help!
  • Provide insightful demonstrations that showcase the value of our clients services.
  • Assist customers with their ledgers and invoices in the initial months to foster strong relationships.
  • Transition into a full loyalty role after two months, becoming a key point of contact for our valued customers.

Requirements:

  • Account Management or Customer service experience in an office
  • A Customer centric attitude, with excellent rapport-building skills
  • A desire to truly care about customers, retaining and nurturing accounts (No targets will be set)
What we offer:
  • 28 days holiday PLUS bank holidays
  • BUPA healthcare coverage after 3 months
  • Pension scheme
  • Excellent training, ongoing support, and development opportunities

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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