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Loyalty ecommerce project manager

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Randstad

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Location:
Australia , Melbourne

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

A major consumer health organisation is seeking an experienced Technology Project Manager to lead delivery of loyalty and eCommerce technology initiatives. This is a senior contract role within a significant digital transformation program, managing complex, cross-functional delivery across customer-facing platforms.

Job Responsibility:

  • Managing end-to-end delivery of loyalty and eCommerce technology projects, including rewards systems, app and website enhancements, member portals, and personalisation engines
  • Coordinating cross-functional teams across engineering, product, marketing, and data
  • Defining project plans, milestones, and success metrics aligned to commercial and customer goals
  • Supporting technical decision-making across platform integrations, third-party systems, and API strategies
  • Managing vendor and system integrator relationships to ensure delivery accountability
  • Tracking project health via KPIs including delivery rate, budget adherence, and scope management

Requirements:

  • Multiple years of project management experience in consumer technology environments
  • Demonstrated experience with loyalty platforms and/or eCommerce -- ideally within retail, health, or consumer brand contexts
  • Strong technical acumen across APIs, data pipelines, and cloud infrastructure
  • Proven track record managing complex, cross-functional projects with distributed teams
  • Excellent stakeholder management and communication skills
  • Relevant certification preferred (Prince2, SAFe, Scrum, PMP or equivalent)

Additional Information:

Job Posted:
April 16, 2026

Expiration:
April 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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