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Loyalty & Crm Specialist

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Randstad

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Location:
Spain , Madrid

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

Summary Madrid, Madrid Temporary Completa Job Category Advertising, Marketing & Public Relations Key Responsibilities:-Marketing Execution: You will implement operational plans derived from the loyalty strategy, ensuring high-quality and timely launches.-Experience Management: You will oversee the loyalty program, from validating points and transactions to resolving platform incidents.-Optimization and Data: You will monitor performance dashboards to detect risks and propose continuous improvements to workflows.-Cross-functional Collaboration: You will serve as a bridge between local teams (Legal, IT, Commercial, Finance) and global brand guidelines.-Content and Quality: You will support content creation and ensure that all communications comply with the company's premium and legal standards.

Job Responsibility:

  • Marketing Execution: You will implement operational plans derived from the loyalty strategy, ensuring high-quality and timely launches
  • Experience Management: You will oversee the loyalty program, from validating points and transactions to resolving platform incidents
  • Optimization and Data: You will monitor performance dashboards to detect risks and propose continuous improvements to workflows
  • Cross-functional Collaboration: You will serve as a bridge between local teams (Legal, IT, Commercial, Finance) and global brand guidelines
  • Content and Quality: You will support content creation and ensure that all communications comply with the company's premium and legal standards.

Requirements:

  • Education: University degree in Marketing, Business Administration, Management, or related fields
  • Experience: Proven track record in loyalty programs, CRM, or consumer operations
  • Technical Skills: Ability to work with data, systems, and operational reports with a structured, process-oriented mindset
  • Languages: Fluent level of Spanish and English is essential
  • Profile: An organized individual with strong attention to detail and the ability to manage multiple priorities in dynamic environments.

Additional Information:

Job Posted:
May 12, 2026

Expiration:
October 08, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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