Loyalty & Crm Specialist Job at Randstad (Madrid)

Marketing Specialist, Loyalty

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes ...

Location

United States , Hingham

Salary:

55000.00 - 64000.00 USD / Year

Ann Taylor

Expiration Date

Until further notice

Requirements

College Degree
3+ years direct marketing or consulting experience – Loyalty program experience a plus
Strong verbal and written communication skills
Strong quantitative, analytical and problem solving skills
Ability to thrive in fast-paced environment and juggle multiple projects simultaneously
Retail experience/passion a plus

Job Responsibility

Champion Loyalty program and CRM initiatives within the organization, leading all marketing efforts from strategic planning through implementation
Reporting to the Sr Director of CRM & Loyalty, the individual must have experience implementing multi-channel, complex marketing campaigns and tracking program performance
Working with a cross-functional team, the Marketing Specialist will manage all marketing efforts supporting the Loyalty program and/or CRM initiatives which include retail, direct, digital and social tactics
The candidate will participate in overall CRM planning with focus on loyalty program strategies and tactics and should be comfortable working both at a strategic/conceptual level as well as at a tactical/implementation level
Cultivate strong working relationships with internal marketing, production, email, digital, IT, store and customer service partners
Responsible for tracking and reporting loyalty program performance and established KPIs
Work with Analytics team to deliver actionable insights and make recommendations to optimize loyalty program marketing contacts and member value
Partner with brand marketing and e-commerce team to ensure loyalty messaging and strategies are seamlessly integrated
Partner with third-party in overall management and execution of credit card program
Responsible for oversight of multi-million-dollar budget

What we offer

Merchandise discount at select KnitWell Group brands
Support for individual development plus opportunities for career mobility
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities
Medical, dental, vision insurance & 401(K)
Employee Assistance Program (EAP)
Time off – paid time off & holidays

Fulltime

CRM Specialist

Reporting to the CRM Senior Director, as CRM Analyst you will design and deliver...

Location

Mexico , Mexico City

Salary:

Not provided

Jellyfish

Expiration Date

Until further notice

Requirements

2+ years of experience in CRM with working knowledge of marketing automation solutions (Salesforce Marketing Cloud, Pardot, Bloomreach, Braze, and Microsoft Dynamics)
Experience in Marketing Automation and CRM campaign strategies and best practices
Knowledge of HTML, CSS and mobile email design and an interest to be top of the class in this area
Knowledge of digital analytics tools (e.g., Adobe Analytics, Google Analytics) and Appsflyer (desirable)
Experience in loyalty programs, specially in the retail sector
Knowledge of digital campaigns through multiple direct channels including email, push notification, SMS, Whats-App
Desirable knowledge of Customer Journey development
Experienced in data analysis and ability to interpret it
Knowledge in content grids, Tags for digital communication tracking
English Upper intermediate

Job Responsibility

Daily hands-on execution of CRM and marketing automation campaigns
Make recommendations and promote the use of innovative email features and capabilities
Collaborate with our creative team to design and create world class CRM campaigns
Work with the analytics team to understand business and customer needs and site analytics required to measure campaign success
Analyse campaign and data results and reporting campaign performance, summarising important insights, and offering recommendations
Preparation of content grids for email, SMS, push notification communication

What we offer

Savings fund: You'll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund
Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours
Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn
Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage

Fulltime

Email & CRM Specialist

Join our team as an Email & CRM Specialist to drive engagement and conversions t...

Location

United Kingdom , Guildford

Salary:

35000.00 - 40000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

3+ years of experience in email marketing or CRM roles
Experience within an eCommerce context
Detail-oriented with exceptional organisational and project management skills
Ability to work effectively both independently and as part of a small team
Clear and effective communication skills
Ability to manage multiple campaigns and deadlines under pressure
Hands-on experience with Klaviyo and Mailchimp

Job Responsibility

Develop and execute engaging email marketing campaigns
Oversee and optimize CRM system for accurate segmentation, personalization, and automation
Analyse and report on email and CRM performance
Implement innovative strategies for customer retention and loyalty
Create and maintain automated workflows and nurturing campaigns
Collaborate with marketing team members on SEO and affiliate projects
Ensure all email copy aligns with brand tone and messaging

What we offer

20 days of holiday plus 8 bank holidays annually
Extra day off for birthday
Two additional holiday days between Christmas and New Year
One paid volunteering day
Flexible working hours
Monthly team socials
Hybrid working arrangement
Pension scheme with government Nest plan

Fulltime

Email and CRM Specialist

Join a fast-growing eCommerce business in Guildford and take full responsibility...

Location

United Kingdom , Guildford

Salary:

35000.00 - 40000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven track record in email marketing and CRM management, preferably within an eCommerce setting
Highly detail-oriented with strong organisational and project management skills
Can work independently and proactively while effectively collaborating in a small team
Demonstrates strong communication skills to liaise with internal and external stakeholders
Thrives under pressure, managing multiple campaigns and deadlines efficiently
Experience using email marketing platforms such as Klaviyo and Mailchimp (desired)

Job Responsibility

Develop and execute effective email marketing campaigns, ensuring high deliverability, engagement, and ROI
Oversee the CRM system to ensure accurate segmentation, personalisation, and automation
Analyse and report on email and CRM performance, providing actionable insights for optimisation
Implement strategies for customer retention and loyalty through targeted email and CRM initiatives
Create and maintain automated workflows and nurture campaigns
Collaborate with the marketing team on SEO and affiliate projects as needed
Coordinate with the Brand Director to ensure email copy aligns with the brand tone and messaging

What we offer

20 days of holiday plus 8 bank holidays annually
An extra day off for your birthday
Flexible hours
Monthly team socials
Free Parking

Fulltime

CRM Personalisation Specialist

Our client is a global leader in consumer electronics, driving innovation across...

Location

Netherlands

Salary:

Not provided

ARIAD

Expiration Date

Until further notice

Requirements

Ambition to further develop your career in CRM personalisation and digital marketing strategy
At least 5 years of working experience in digital marketing, preferably with CRM or personalisation focus
Past experience in data integrations for personalised email, push, loyalty, or web experiences is a plus
Your strengths include project prioritisation, structured thinking, and problem-solving
Strong hands-on mentality with willingness to support testing and end-to-end delivery
A strong ethical approach to data usage combined with a drive for commercial results
Fluent communication skills in Dutch and English are needed in this job
Experience collaborating with cross-channel teams and working with customer data sets

Job Responsibility

Define, develop, and manage the CRM data plan to optimise how customer data is collected and leveraged across owned platforms
Create a phased roadmap for journey-based CRM and refine lifecycle journeys through strong data briefings
Integrate dynamic content templates within CRM communications and the Members platform
Work closely with the internal AI team to explore and develop AI-driven personalisation capabilities
Develop robust measurement plans and ensure consistent performance reporting
Support customer-centric dashboard creation and continuous optimisation
Align with Legal on data usage and compliance across all CRM touchpoints
Facilitate data collaborations with paid media, operators, and other partner channels, enabling joint optimisations and clean-room initiatives
Support technical setup, testing, and end-to-end delivery of CRM campaigns and automated journeys

What we offer

Digital recruitment process and onboarding to the company
Work for a well-known global brand
You will join a collaborative, data-driven team focused on precision and innovation
Working from home 2days/week
You’re joining an impressive network of +100 digital consultants and the Ariad staff, all dedicated to helping and supporting each other to succeed and drive innovation
You will never be a number: we match you with projects that suit your skills and ambitions
Personalised follow-up & honest feedback guided by our Digital Talent Managers
Gain a rich community of other digital professionals at quarterly events and meetups
Join our annual Workcation event in sunny Southern Spain
Ongoing opportunities to learn and grow professionally including personal and professional development and guidance

CRM & Life Cycle Marketing Specialist

The CRM & Life Cycle Marketing Specialist is responsible for driving CRM & life ...

Location

Canada

Salary:

70000.00 - 85000.00 CAD / Year

7-Eleven, Inc

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing, communications, business, digital/e-commerce, or related field
Minimum of 3+ years’ experience in CRM and/or life cycle marketing, preferably in loyalty marketing for retail, convenience or QSR industry
Experience in developing and executing successful email, push + SMS campaigns utilizing audience segmentation and offer strategies that have driven sales, grown member value and retained member loyalty
Experience with A/B testing and performance analysis, using data to inform strategy
Proficiency with monitoring and reporting on digital performance metrics
Ability to analyze data and translate insights into actionable recommendations
Strong knowledge of CRM management (experience with Salesforce Marketing Cloud preferred) in 1:1 communication and personalization marketing strategies
Detail Oriented with an ability to review and test messaging content
Strong Customer-First Mindset with an understanding of the customer journey and ability to provide value through communications
Creative, results-driven, and highly organized, with ability to manage multiple projects simultaneously

Job Responsibility

Collaborate with the CRM Manager to develop and implement CRM marketing strategies to foster brand loyalty, drive customer engagement, retention and nurture customers at all lifecycles stages
Oversee end-to-end development and execution of customer journeys, and 1:1 campaigns ensuring personalization across email, SMS, push in-app messaging that drive a growth in trips, basket size and sales
Develop campaign briefs that drive sales growth and loyalty retention
Develop and refine automated workflows for key customer journeys including onboarding welcome and member re-engagement
Responsible for maintaining day-to-day relationships with internal and external partners for technical deployment and scheduling of CRM campaigns and content
Responsible for monitoring performance KPI metrics and regularly reporting to the Marketing & Communication team, identifying opportunities for improvement
Continuously test and optimize messaging, timing, and targeting to maximize impact
Identify growth opportunities and drive continuous improvement using an innovative, collaborative and data-driven mindset
Partner cross-functionally with Marketing & Communications, Loyalty, Data and US teams to optimize 1:1 communication and personalize for relevancy
Monitors marketing trends, processes and technologies within function to achieve efficiencies

Fulltime

Diagnostic Sales Manager

The Diagnostic Sales Manager ("DSM") will manage their territory market share, b...

Location

United States , San Antonio

Salary:

75000.00 - 93500.00 USD / Year

Antech Diagnostics

Expiration Date

Until further notice

Requirements

Bachelors degree (Animal Health, Biological Sciences, Lab Sciences or Business-related field) preferred
3+ years of successful field sales experience
Experience in Veterinary Diagnostics is preferred
Demonstrable success in previous employment indicated by high level of sales performance with a track record of prospecting, pre-call planning and closing deals
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors
Excellent interpersonal, communication, negotiation skills
team oriented
conceptual/consultative sales skills
Proficient with Microsoft Office suite and CMS, such as Salesforce and ability to quickly learn new technologies used to support sales
Strong sales and closing skills

Job Responsibility

Create and implement territory coverage plans for optimal account coverage
Conduct 85%+ in-person sales calls to promote, sell, and service existing and potential animal hospitals, veterinarians, and staff to achieve growth targets
Increase the Diagnostic revenue growth for both Reference Lab, imaging, and In-house Diagnostics (IHD) equipment, tests, and services year over year through new account acquisition and existing account upgrades and development
Able to independently advance sales to the closure of business contracts while seeking appropriate approvals per the sales operations process
Create and implement a quarterly sales plan to achieve sales goals and objectives per the sales compensation plan
Provide IHD and Reference Lab diagnostic product education, training, support, and service, including consultation at staff in-service and veterinarian seminars
Identifies customer needs, translates them to provide additional products and services, and provides customers with the best solution to their current practice needs
Fiscally manage territory by controlling expenses, renewing and signing new contracts, and prospecting new business opportunities using strong prioritization
Understands and applies understanding of the timeline for the sales process to demonstrate respect for client time by including thorough analysis in client meetings
Build and maintain relationships with referral sources to establish a solid base of new business opportunities

What we offer

Paid Time Off & Holidays
Medical, Dental, Vision (Multiple Plans Available)
Basic Life (Company Paid) & Supplemental Life
Short and Long Term Disability (Company Paid)
Flexible Spending Accounts/Health Savings Accounts
Paid Parental Leave
401(k) with company match
Tuition/Continuing Education Reimbursement
Life Assistance Program
Pet Care Discounts

Fulltime

Consumer Engagement Center Specialist

Location

Turkey , Istanbul

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

University degree
Minimum 3 years of experience in consumer service is a must
Fluent in English and Turkish
Strong communication and stakeholder management skills
Good knowledge of Microsoft Office and digital communication tools

Job Responsibility

Manage consumer satisfaction through effective handling of consumer contacts
Understand consumer needs and expectations
Build community loyalty and enhance company reputation
Introduce and implement company policies related to consumer protection and engagement
Support consumer relations processes
Monitor engagement standards and compliance with quality guidelines
Handle reporting and basic analysis activities
Support promotional activities and brand campaigns
Manage consumer data and reporting during issue management

Fulltime

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Loyalty & Crm Specialist

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