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Loyalty & CRM Manager

crownpaints.co.uk Logo

Crown Paints

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Location:
United Kingdom , Darwen

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Category:
-

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Responsibility:

  • Defining and delivering the loyalty and CRM strategy aligned to our commercial priorities
  • Building the foundations for a more data-led, insight-driven approach to customer engagement
  • Developing and launching initiatives that drive retention, frequency and lifetime value
  • Working cross-functionally to embed CRM and loyalty into the wider customer and brand experience
  • Evolving tools, processes and capabilities over time to unlock greater personalisation and automation

Requirements:

  • Experience in CRM, loyalty or customer engagement roles, ideally in a commercially driven environment
  • A hands-on mindset — comfortable building, testing and improving as you go
  • Strong understanding of how CRM and loyalty can drive measurable business impact
  • Ability to work cross-functionally and bring others on the journey
  • A balance of strategic thinking and practical delivery

Additional Information:

Job Posted:
May 05, 2026

Expiration:
May 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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