CrawlJobs Logo

Loyalty Commercial Investment Manager

Australia, Surry Hills · Job Posted March 25, 2026
Apply Position
Job Link Share

Job Description

As our Loyalty Performance Commercial Manager, You're a critical contributor to the Everyday Rewards commercial strategy. You’ll translate complex program insights into high-stakes outcomes, owning the commercial models that power our new propositions and campaigns.

Job Responsibility

  • Drive program excellence by pairing sophisticated modeling with strict investment guardrails
  • Partner with Finance, Marketing and Wiq to define the metrics that actually move the needle
  • Build robust models that align historical data with future roadmaps
  • Use rigorous data analysis to validate new levers and ensure every strategic pivot is backed by evidence
  • Own the 'big picture' by integrating market trends and competitive intel into the business strategy
  • Replace manual tracking with automated dashboards, providing real-time visibility into program health and performance

Requirements

  • 5+ years commercial modeling and performance intelligence experience
  • Master of Excel/Google sheets
  • Deep experience in the commercial mechanics of loyalty programs and retail/ grocery P&L management is highly desirable
  • Proven track record of winning over senior leadership and building cross-functional partnerships
  • Comfortable turning data into slides for presentation with compelling ‘so what’s’ & narrative
  • You manage projects
  • but also stand up & optimise the governance and processes that make them succeed
  • You’re optimistic, adaptable and collaborative and stay focused on continuous improvement even when the path isn't perfectly clear

What we offer

  • Team discounts across our range of Woolworths Group brands
  • A robust rewards program
  • 12 weeks paid parental leave for primary caregivers plus paid superannuation for up to 12 months while the Team Member is on parental leave
  • A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app
  • A progressive and competitive leave policy

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Loyalty Commercial Investment Manager

8 matching positions

Manager Loyalty Economics

The Manager, Loyalty Economics is responsible for defining and executing the ana...
Location
Location
United States , Seatac
Salary
Salary:
120400.00 - 180600.00 USD / Year
alaskaair.com Logo
Alaska Air Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 years of business intelligence, loyalty, travel, commercial analytics, and/or related analytics experience
  • 2 years of leadership experience, leading projects, teams, or similar leadership/management
  • Bachelor’s degree, with a focus in mathematics, economics, operations research, finance, statistics, business administration, engineering, or a related discipline, or an additional two years of training/experience in lieu of this degree
  • Excellent communication skills, including experience presenting to senior leadership and communicating complex data insights in an understandable manner to management
  • Advanced experience working with relational databases (e.g., design, structure, and database management functions)
  • Advanced SQL skills
  • Proven experience working with large, complex data sets and disparate data sources across various platforms (e.g., SQL Server, Databricks, Oracle, etc.)
  • Proficiency with Microsoft Office applications (e.g., Word, PowerPoint, and Outlook), with expert Excel skills
  • High school diploma or equivalent is required
  • Minimum age of 18
Job Responsibility
Job Responsibility
  • Leads a team of ~5 analysts and establishes priorities to successfully execute the loyalty economics analytics strategy and roadmap
  • Partners with senior leadership on the development of loyalty analytic strategy, forecasts, tools, reports, and dashboards that solve complex commercial challenges and inform program design
  • Owns data inputs into holistic loyalty program and member-level P&L, ensuring methodologies, assumptions, and attribution approaches are transparent and decision-ready
  • Evaluates and recommends tradeoffs in program design (e.g., earn, burn, benefits, partner economics) to maximize member value, satisfaction, and long-term profitability
  • Produces statistical forecasts and scenario analyses for loyalty products to predict performance, set targets, and quantify risks/opportunities to the business
  • Acts as a data steward for core loyalty and loyalty partner datasets by defining/maintaining metric definitions, ensuring data quality and validity, and advocating for investments aligned with long-term business needs
  • Partners with Commercial Analytics and Information Technology Services on the development and enhancement of loyalty data marts, pipelines, and analytic tools, identifying opportunities to simplify, scale, and improve reliability
  • Develops and maintains a platform of self-service reporting and decision support tools
  • delivers insight-led storytelling and actionable recommendations that drive and sustain business performance
  • Leverages AI and advanced analytics to automate and improve data processes (e.g., data quality checks, anomaly detection, and pipeline monitoring) and to generate faster, deeper insights that inform loyalty strategy and program economics
What we offer
What we offer
  • Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
  • Comprehensive well-being programs including medical, dental and vision benefits
  • Generous 401k match program
  • Annual bonus plans
  • Generous holiday and paid time off.
  • Fulltime
Read More
Arrow Right

Product Portfolio Marketing Manager, Loyalty (Global)

We are seeking an experienced Product Portfolio Marketing Manager to own the glo...
Location
Location
United States , Purchase
Salary
Salary:
Not provided
mastercard.com Logo
Mastercard
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in product or portfolio marketing, ideally within loyalty, payments, fintech, SaaS, or customer engagement platforms
  • Strong understanding of loyalty and rewards ecosystems is an advantage (e.g., issuer loyalty, travel rewards, merchant offers, customer engagement solutions)
  • Demonstrated success leading go-to-market strategy for complex, multi solution offerings in a global environment
  • Ability to translate product and business strategy into compelling market narratives for senior commercial audiences
  • Comfortable operating in a matrixed organization, influencing without formal authority and partnering across functions
  • Strong executive presence with excellent stakeholder management and communication skills
  • Data driven mindset with a clear focus on commercial impact and measurable outcomes
  • Strategic, self-directed individual comfortable owning a global portfolio with high visibility and accountability
Job Responsibility
Job Responsibility
  • Own the global marketing strategy and positioning for the Loyalty portfolio, including priority audiences, core use cases, and value propositions
  • Act as the Portfolio Marketing lead for Loyalty within CAE, ensuring a clear and consistent market narrative aligned to business objectives
  • Partner closely with Product, Commercialization and Sales teams to understand product capabilities, roadmaps, and commercial priorities
  • Lead end-to-end go-to-market planning and execution for initiatives and new product launches, using defined launch tiers and checklists
  • Translate complex product and technical concepts into clear, customer centric storytelling for different buying audiences and channels
  • Define channel strategy and activation priorities across digital, editorial, events, webinars, and field engagements
  • Provide strategic direction to integrated marketing capability teams to deliver aligned, scalable campaigns and assets
  • Review performance and engagement metrics, optimize investment, and refine approaches to support demand generation and deal conversion
  • Fulltime
Read More
Arrow Right

Platform Leader, Digital Experiences

As the Platform Leader for Digital Experiences, you will act as the single point...
Location
Location
Australia , New South Wales
Salary
Salary:
Not provided
woolworths.com.au Logo
Woolworths Supermarkets
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in senior digital engineering or platform leadership roles, successfully leading customer-facing technology teams of 50+ members
  • Deep knowledge of the retail media industry, ad-tech integrations, digital loyalty programs, and modern web, mobile, and API service architectures
  • Exceptional stakeholder management skills and political acumen, with a demonstrated ability to align diverse viewpoints across a federated corporate environment
  • Strong technical credibility to confidently oversee a complex digital technology stack and actively engage in architecture and technical design discussions
  • Resilient and adaptable mindset, thriving in high-ambiguity environments and achieving outcomes across the organization without relying solely on hierarchical authority
  • Demonstrated capability to translate complex technical situations into commercial terms, while balancing media sales needs with a friction-free user experience
Job Responsibility
Job Responsibility
  • Develop and own the multi-year strategic roadmap for Cartology's Digital Experience platform, ensuring ad-tech and targeted placements integrate seamlessly into native digital and eCommerce environments
  • Partner with senior executive stakeholders across Cartology and W-Digital to align commercial media revenue goals with customer experience principles
  • Lead and motivate a large, cross-functional engineering and product team, including software engineers, solution architects, and product managers, to deliver continuous platform enhancements
  • Secure and manage multi-million dollar business cases, taking accountability for strategic technology investments and benefits realisation
  • Drive the evolution of the technology team's operating and organisational model to ensure optimal engineering capabilities and agile processes are in place
  • Mitigate project risks and facilitate critical trade-off decisions to ensure delivery teams achieve target outcomes without compromising platform security, resilience, or performance
What we offer
What we offer
  • Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
  • A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network
  • A progressive and flexible 'work from anywhere' policy that gives you the opportunity to harmonise work, life and your wellbeing
  • A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app
  • Fulltime
Read More
Arrow Right

Push & Pull Channel Trade Marketing Lead

The role is responsible for defining and driving a unified push–pull channel str...
Location
Location
Philippines , Metro Manila
Salary
Salary:
Not provided
unilever.com Logo
Unilever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5–8+ years in Trade Marketing, Channel Marketing, or Sales (FMCG/foodservice preferred)
  • Strong experience in multi-channel strategy and commercial execution
  • Proven ability to drive growth through integrated push–pull programs
Job Responsibility
Job Responsibility
  • Develop a holistic push–pull strategy with clear channel roles, priorities, and growth levers
  • Build aligned plans with KPIs across sell-in, sell-out, and penetration
  • Design and implement channel-specific programs: Push: distribution expansion, trade programs, assortment growth
  • Pull: demand generation, chef engagement, menu penetration
  • Ensure initiatives are complementary and drive total system growth
  • Align Sales, Marketing, and Chef teams to deliver a cohesive go-to-market strategy
  • Ensure trade and marketing investments work together to drive conversion and growth
  • Establish and manage a structured leads funnel from recruitment to conversion and repeat purchase
  • Drive efficiency in lead generation, qualification, penetration, and loyalty-building programs
  • Improve conversion rates and lifetime value of operators across channels
  • Fulltime
Read More
Arrow Right

National Account Manager

End to end account management of the relationship with accounts, based on sound ...
Location
Location
United Kingdom , Bristol
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong commercial understanding of Symbol Group industry including competitor market activity and market trends
  • Ability to understand a profit and loss account and understand commercial and financial information
  • Ability to spot opportunities for growth and development
  • A detailed eye for retailing standards and the ability to influence member compliance
  • Full detailed knowledge of CPOS/EPOS including interrogation of data and ability to support the retailers with use of same
  • Outstanding presenting and influencing skills
  • To Liaise with key segment central contact to obtain Monthly reports, review data and develop strategy to grow sales and profitability
  • A confident, driven and enthusiastic self-starter
  • Ability to prioritise and strike a balance between proactive & reactive
  • Ability to build exceptional relationships with internal and external stakeholders at all levels
Job Responsibility
Job Responsibility
  • Achieve set sales plans and implement strategies to grow the sector sales in accordance with targets
  • Understand the drivers of margin rate within the business, (by store and category). Develop strategy for improvements in line with sector requirements
  • Accountable for overseeing the necessary management of debt is undertaken in conjunction with the appropriate support functions
  • Induction and integration of new stores in accordance with set standards to ensure a professional and supportive on-boarding experience
  • Ensure key accounts are serviced and supported with a range of tailored support, including appropriate commercial reviews which focus on sales, profit, loyalty, operating standards, investment & development, community, growth opportunities, succession / exit and income via Costcutter (rebates, loyalty payments etc)
  • Fully accountable for the end-to-end ownership and resolution of issues, proposals, and escalated to Business Development Director only when necessary, and with a proposed solution
  • Delivery of business initiatives in accordance with set timescales ensuring full ownership, commitment and right first-time implementation
  • Identify opportunities for capital expenditure and development with the Group, working closely with the development team to ensure a strong conversion rate
  • To provide timely updates to line manager on segment activities completed and proposed, for Monthly and Quarterly updates to the Senior Team
  • To attend relevant sector/operational team meetings to present CSG strategy updates / activities (team forums)
  • Fulltime
Read More
Arrow Right

National Account Manager

End to end account management of the relationship with accounts, based on sound ...
Location
Location
United Kingdom , Reading
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong commercial understanding of Symbol Group industry including competitor market activity and market trends
  • Ability to understand a profit and loss account and understand commercial and financial information
  • Ability to spot opportunities for growth and development
  • A detailed eye for retailing standards and the ability to influence member compliance
  • Full detailed knowledge of CPOS/EPOS including interrogation of data and ability to support the retailers with use of same
  • Outstanding presenting and influencing skills
  • To Liaise with key segment central contact to obtain Monthly reports, review data and develop strategy to grow sales and profitability
  • A confident, driven and enthusiastic self-starter
  • Ability to prioritise and strike a balance between proactive & reactive
  • Ability to build exceptional relationships with internal and external stakeholders at all levels
Job Responsibility
Job Responsibility
  • Achieve set sales plans and implement strategies to grow the sector sales in accordance with targets
  • Understand the drivers of margin rate within the business, (by store and category). Develop strategy for improvements in line with sector requirements
  • Accountable for overseeing the necessary management of debt is undertaken in conjunction with the appropriate support functions
  • Induction and integration of new stores in accordance with set standards to ensure a professional and supportive on-boarding experience
  • Ensure key accounts are serviced and supported with a range of tailored support, including appropriate commercial reviews which focus on sales, profit, loyalty, operating standards, investment & development, community, growth opportunities, succession / exit and income via Costcutter (rebates, loyalty payments etc)
  • Fully accountable for the end-to-end ownership and resolution of issues, proposals, and escalated to Business Development Director only when necessary, and with a proposed solution
  • Delivery of business initiatives in accordance with set timescales ensuring full ownership, commitment and right first-time implementation
  • Identify opportunities for capital expenditure and development with the Group, working closely with the development team to ensure a strong conversion rate
  • To provide timely updates to line manager on segment activities completed and proposed, for Monthly and Quarterly updates to the Senior Team
  • To attend relevant sector/operational team meetings to present CSG strategy updates / activities (team forums)
  • Fulltime
Read More
Arrow Right

National Account Manager

End to end account management of the relationship with accounts, based on sound ...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong commercial understanding of Symbol Group industry including competitor market activity and market trends
  • Ability to understand a profit and loss account and understand commercial and financial information
  • Ability to spot opportunities for growth and development
  • A detailed eye for retailing standards and the ability to influence member compliance
  • Full detailed knowledge of CPOS/EPOS including interrogation of data and ability to support the retailers with use of same
  • Outstanding presenting and influencing skills
  • To Liaise with key segment central contact to obtain Monthly reports, review data and develop strategy to grow sales and profitability
  • A confident, driven and enthusiastic self-starter
  • Ability to prioritise and strike a balance between proactive & reactive
  • Ability to build exceptional relationships with internal and external stakeholders at all levels
Job Responsibility
Job Responsibility
  • Achieve set sales plans and implement strategies to grow the sector sales in accordance with targets
  • Understand the drivers of margin rate within the business, (by store and category). Develop strategy for improvements in line with sector requirements
  • Accountable for overseeing the necessary management of debt is undertaken in conjunction with the appropriate support functions
  • Induction and integration of new stores in accordance with set standards to ensure a professional and supportive on-boarding experience
  • Ensure key accounts are serviced and supported with a range of tailored support, including appropriate commercial reviews which focus on sales, profit, loyalty, operating standards, investment & development, community, growth opportunities, succession / exit and income via Costcutter (rebates, loyalty payments etc)
  • Fully accountable for the end-to-end ownership and resolution of issues, proposals, and escalated to Business Development Director only when necessary, and with a proposed solution
  • Delivery of business initiatives in accordance with set timescales ensuring full ownership, commitment and right first-time implementation
  • Identify opportunities for capital expenditure and development with the Group, working closely with the development team to ensure a strong conversion rate
  • To provide timely updates to line manager on segment activities completed and proposed, for Monthly and Quarterly updates to the Senior Team
  • To attend relevant sector/operational team meetings to present CSG strategy updates / activities (team forums)
  • Fulltime
Read More
Arrow Right

Digital Growth & Analytics Sr. Director

Overview Reporting to the Global CMO, this role will lead SodaStream's end-to-e...
Location
Location
Salary
Salary:
Not provided
pepsico.com Logo
Pepsico
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • MBA or equivalent Master's degree in Business, Analytics, Engineering, Digital or related field - preferred
  • Strong quantitative and commercial foundation with deep understanding of digital growth economics, media effectiveness and consumer analytics
  • 15–20 years of leadership experience in digital-first, data-led, eCommerce or consumer technology environments
  • Proven track record leading transformation across data, media, CRM, loyalty and commercial growth functions
  • Experience scaling digital growth capabilities across global or regional organizations with strong market enablement component
  • Experience in subscription, recurring-revenue, DTC or eCommerce-first business models strongly preferred
  • Strong executive presence with demonstrated ability to influence senior business and functional leaders
  • Ideal profile: Digital-native leader from ~$0.5–1B B2C eCommerce-first environment with strong data analytics and digital marketing capabilities and global transformation experience
Job Responsibility
Job Responsibility
  • Define and lead SodaStream's global Digital Growth strategy and operating roadmap across Data, Media and Loyalty capabilities
  • Integrate Data Analytics & Measurement, Digital Marketing and Loyalty/Subscription into a connected growth engine spanning Marketing, DTC and Markets
  • Drive CLTV-led omnichannel growth through tighter integration of audience strategy, media, CRM, loyalty and commercial execution
  • Build a future-ready consumer growth infrastructure including data automation, AI-enabled optimization, advanced measurement and martech capabilities
  • Establish measurement and decision frameworks linking consumer, media and commercial investments to business outcomes (CLTV, CAC, ROAS, retention, penetration)
  • Translate consumer and performance insights into Category, Media and MarCom decisions and support market-level prioritization and execution
  • Lead governance of major digital investments and business cases, including technology and capability CAPEX decisions where relevant
  • Drive global operating rhythms and performance management across markets while balancing standardization with local flexibility
  • Build advanced organizational capability in AI, automation, digital growth, experimentation and performance optimization
  • Act as senior advisor and partner to HQ and market leadership teams on digital growth priorities and transformation roadmap
Read More
Arrow Right