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As our Loyalty Performance Commercial Manager, You're a critical contributor to the Everyday Rewards commercial strategy. You’ll translate complex program insights into high-stakes outcomes, owning the commercial models that power our new propositions and campaigns.
Job Responsibility:
Drive program excellence by pairing sophisticated modeling with strict investment guardrails
Partner with Finance, Marketing and Wiq to define the metrics that actually move the needle
Build robust models that align historical data with future roadmaps
Use rigorous data analysis to validate new levers and ensure every strategic pivot is backed by evidence
Own the 'big picture' by integrating market trends and competitive intel into the business strategy
Replace manual tracking with automated dashboards, providing real-time visibility into program health and performance
Requirements:
5+ years commercial modeling and performance intelligence experience
Master of Excel/Google sheets
Deep experience in the commercial mechanics of loyalty programs and retail/ grocery P&L management is highly desirable
Proven track record of winning over senior leadership and building cross-functional partnerships
Comfortable turning data into slides for presentation with compelling ‘so what’s’ & narrative
You manage projects
but also stand up & optimise the governance and processes that make them succeed
You’re optimistic, adaptable and collaborative and stay focused on continuous improvement even when the path isn't perfectly clear
What we offer:
Team discounts across our range of Woolworths Group brands
A robust rewards program
12 weeks paid parental leave for primary caregivers plus paid superannuation for up to 12 months while the Team Member is on parental leave
A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app