Loyalty and Events Specialist Job at IKEA (Brighton)

Data Product Specialist

Join our Global Digital & Loyalty team as a Data Product Specialist who lives an...

Location

Poland , Warszawa

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Responsive to evolving business needs
Analytical thinker who balances creativity with pragmatism
Excellent communicator in English, able to translate complex concepts for technical and non-technical stakeholders
Customer-obsessed problem solver who collaborates across geographies and levels
Curious lifelong learner with a passion for retail, loyalty programs and emerging analytics techniques
Higher degree in Engineering, Data Science, Statistics or a related analytical discipline
3+ years of experience in one or more of: data engineering, data analytics or data stewardship
Strong awareness of data governance frameworks and privacy regulations (e.g., GDPR)
Hands-on with analytical tools such as Power BI, Excel and cloud data warehouses
Familiarity with mobile analytics platforms (e.g., Google Analytics) and loyalty program data is a plus

Job Responsibility

Partner with the Group Product Manager to maintain the data product vision, roadmap and backlog with clear acceptance criteria and measurable outcomes
Translate business questions into metric definitions, data models and scalable self-service data products
Collaborate with Digital Analytics to ensure accurate tagging of key user events in mobile apps (e.g., GA4)
Coordinate with Data Engineering to integrate mobile apps and retail loyalty datasets for a unified end-to-end customer journey
Monitor data pipelines, investigate quality issues and implement automated validation, alerting and remediation processes
Operationalize data governance, privacy and security requirements
Maintain the data catalog and lineage documentation to support discovery
Define and enforce data contracts, SLAs and schema-change processes with source teams
Liaise with Product Performance Analytics to deliver certified datasets on time for monthly leadership dashboards and ad-hoc reporting
Conduct stakeholder interviews to confirm data readiness for key insights and dashboards

What we offer

Contract of employment
Annual bonus
Private medical care
Cafeteria Platform/Multisport
English lessons subsidized by the company
Group insurance
Attractive discounts for products and services at our stations
Employee stock purchase plan
Employee Assistance Program (Lyra)
Modern and convenient office

Fulltime

Customer Loyalty and Events Specialist

IKEA Southampton are looking to welcome a Store Loyalty Specialist to join our a...

Location

United Kingdom , Southampton

Salary:

30000.00 GBP / Year

IKEA

Expiration Date

Until further notice

Requirements

Ability to gain insights in customer needs through observing and performing data analysis and convert it to viable customer engagement opportunities
Follow up and measure performance of output and capture learnings to improve planning and future performance
Proven ability to prioritise and organise your workload in order to make the most efficient use of available time and meet agreed goals and deadlines
Confidence to express ideas and opinions effectively through clear communication to influence and build effective relationships across all levels
You have effective problem-solving and decision-making abilities, particularly when faced with operational challenges

Job Responsibility

Work with the Store Commercial Activity Manager to ensure IKEA FAMILY and IKEA Business networks are integrated into the local commercial calendar
Ensure retail foundation is in place for IKEA FAMILY, including store thread, visibility of benefits, pricing, stock locations and accurate forecasting
working closely with the store Commercial Team to make it happen
Planning, coordinating and promoting customer events in the store through IKEA FAMILY to drive visitation, customer and loyalty engagement
Ensure that all the local communication channels are kept up to date to meet the needs of the customers
Collating and sharing loyalty data and KPIs within the Store Commercial Teams and key stakeholders across the store to enable the store to act on locally relevant loyalty opportunities
Allocating and coordinating local community budget to support unit neighbourhood engagement plans, including local PR and local causes
Contribute to the People Planet Positive agenda by engaging with IKEA FAMILY members about sustainability through events

What we offer

15% IKEA discount & discount portal helping you save £100’s on High-street retailers
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
iBenefits – Rewards & discount portal
Free healthy meal option, salad bar, fruit, and hot/cold drinks

Fulltime

Customer Loyalty Specialist

IKEA Southampton are looking to welcome a Store Loyalty Specialist to join our a...

Location

United Kingdom , Southampton

Salary:

30000.00 GBP / Year

IKEA

Expiration Date

Until further notice

Requirements

Ability to gain insights in customer needs through observing and performing data analysis and convert it to viable customer engagement opportunities
Follow up and measure performance of output and capture learnings to improve planning and future performance
Proven ability to prioritise and organise your workload in order to make the most efficient use of available time and meet agreed goals and deadlines
Confidence to express ideas and opinions effectively through clear communication to influence and build effective relationships across all levels
Effective problem-solving and decision-making abilities, particularly when faced with operational challenges

Job Responsibility

Work with the Store Commercial Activity Manager to ensure IKEA FAMILY and IKEA Business networks are integrated into the local commercial calendar
Ensure retail foundation is in place for IKEA FAMILY, including store thread, visibility of benefits, pricing, stock locations and accurate forecasting
working closely with the store Commercial Team to make it happen
Planning, coordinating and promoting customer events in the store through IKEA FAMILY to drive visitation, customer and loyalty engagement
Ensure that all the local communication channels are kept up to date to meet the needs of the customers
Collating and sharing loyalty data and KPIs within the Store Commercial Teams and key stakeholders across the store to enable the store to act on locally relevant loyalty opportunities
Allocating and coordinating local community budget to support unit neighbourhood engagement plans, including local PR and local causes
Contribute to the People Planet Positive agenda by engaging with IKEA FAMILY members about sustainability through events

What we offer

15% IKEA discount & discount portal helping you save £100’s on High-street retailers
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
iBenefits – Rewards & discount portal
Free healthy meal option, salad bar, fruit, and hot/cold drinks

Fulltime

Specialist, Events

The Specialist, Events is responsible for planning, coordinating, and executing ...

Location

United States , Fort Lauderdale, Florida

Salary:

Not provided

Travel + Leisure Co.

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent, college degree preferred
Understanding of timeshare industry, products, and clubs
Excellent project management and cross-functional collaboration skills
Strong motivation to learn, willingness to be a team player, yet operate independently as required while exercising discretion and independent judgment
Demonstrated organizational skills and attention to detail
Demonstrated ability to work well under pressure and meet deadlines
Demonstrates accuracy and thoroughness in work to ensure quality
Written and verbal communication skills to execute timely and effective communication
Demonstrates strong critical thinking skills
Strong networking skills to build appropriate relationships throughout a broad organization

Job Responsibility

Hosts all event types across Travel + Leisure Co. brands, both onsite and offsite, engaging directly with owners, resort and venue personnel, and marketing and sales leaders
Research event logistics and determine overall event concepts that remain inside monetary budgets and will lead to sales success
Build strategic relationships with site sales and marketing leaders to enhance event quality, guest satisfaction, and operational efficiencies
Plan and manage multiple events at various stages simultaneously
Communicates with site-level sales and marketing, business operations, and resort operations leaders to ensure events are executed on schedule and objectives are achieved
Submits event details, proformas, and contracts to senior leadership for cost approvals
Planning, coordinating, and executing a wide range of events aligned with company objectives and departmental guidelines
Managing all event logistics including venue procurement, entertainment booking, dining arrangements, transportation, and vendor partnerships
Ensuring all events stay within budget and deliver exceptional guest and stakeholder experiences
Serving as a key liaison between internal teams, site leaders, guests, and external vendors to ensure seamless event execution

What we offer

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match
Legal and identify theft plan

Fulltime

Local Marketing Specialist

A job at IKEA is so much more than home furnishings. Together, we work to make a...

Location

United States , Baltimore

Salary:

62158.00 - 89950.00 USD / Year

IKEA

Expiration Date

Until further notice

Requirements

Bachelor’s Degree
5 years of related experience
Good communication skills (verbal and written)
Strong organizational and prioritization skills
Self-reliant, motivated, and a team player
Travel is required for this role. Less than 5- 25% (1 day per week on average)

Job Responsibility

Lead the implementation of internal communication strategies within the unit, ensuring seamless coordination and follow-up across all co-worker areas and channels
Collaborate closely with the Local Marketing Manager and Service (Corporate) Office to contribute to the development and execution of a comprehensive local marketing and communication plan across the market, integrating national and local strategies
Utilize market research, including SWOT and Market analysis, for informed business and customer engagement planning
Drive recruitment and activation of loyalty club members, such as IKEA Family, focusing on increasing awareness, recruitment, and identification rates
Ensure all local communication channels adhere to marketing communication guidelines and stay updated
Plan, coordinate, and promote customer and community events to enhance visitation, loyalty, engagement, and create an enjoyable in-store experience
Analyze and communicate key performance indicators (KPIs), along with actionable insights, pertaining to loyalty, visitation, and market trends with relevant stakeholders
Assume responsibility for allocating and managing local store activities and community budgets, ensuring optimal utilization for maximum impact

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Marketing Manager

At IKEA, everything starts and ends with our customers. In Customer Relations, w...

Location

India , Gurgaon

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

At least 7 years of hands‑on marketing experience, especially from shopping centres or retail environments
Understand the Indian market and what makes customers here tick
Comfortable digging into customer insights and market research to help us make better decisions
Enjoy working together with agencies, event partners, PR teams and advertising specialists to create great experiences for people

Job Responsibility

Create, own and lead the Customer Experience Programme for the Meeting Place
Support new business opportunities and income streams and help strengthen how we communicate with our customers
Identify our local customer groups and map their journeys—before, during and after their visit, both online and offline
Make sure customers receive clear, consistent and relevant communication that reflects our IKEA brand and the Meeting Place identity
Continuously improve the full customer journey
Together with partners and the community, you help provide outstanding customer service
Define, develop and innovate new customer services—like delivery options, loyalty programmes or information points
Work with the Meeting Place Manager to set commercial goals, build marketing strategies and support the budgeting process
Build and maintain the commercial calendar, driving brand visibility, loyalty programmes and online community engagement through social media
Monitor and analyse customer interactions across all touchpoints

Fulltime

Events Executive

You will be the dedicated contact for the client throughout the planning phase, ...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Strong communication skills (verbal, listening, writing)
High standard of English
Confident communication style across different channels (telephone, e-mail, intermediary websites etc.)
Confident sales and planning skills
Ability to negotiate
Strong problem-solving skills
Strong organisation and time management skills in a fast-paced environment
Good with administration, processes
High level of attention to detail
Adaptable to change and evolving processes

Job Responsibility

Point of contact for customers from contract turnover through the event/group planning phase
Manages all details of event/group planning including food and beverage, meeting specifications, audio visual, room block, deposit follow up, and VIP requests
Ensures data integrity across the various booking systems
Ensure all changes to the events / groups are processed and documented
Finds solutions or makes alternative suggestions to client requests and requirement changes
Upsells during event planning to increase revenue
Prepares relevant event documentation for the client
Ensures accurate forecasting of event and group revenue
Communicates event/group details to the Operation Departments through relevant documentation and weekly meetings
Engages with hotel Operations Team to ensure client expectations will be met and exceeded

Fulltime

Client Services & Catering Assistant

At BaxterStorey, we believe that it is our people that set us apart, that’s why ...

Location

United Kingdom , Glasgow

Salary:

24000.00 GBP / Year

Baxter Storey

Expiration Date

Until further notice

Requirements

Shows sincere enthusiasm about this position and is passionate about delivering extraordinary services and amazing customer moments
Has great human skills (listening, empathy, patience)
A strong communicator with high energy, who can easily interact with colleagues and guests
Proactive with a positive attitude and the ability to bring creativity, fun and flair into the everyday
Is committed and with a desire to continually learn and improve
A team player with the ability to motivate, encourage, empower and inspire others

Job Responsibility

Provide exceptional customer service to corporate clients, ensuring their needs are met and exceeded
Enhance and uphold a 5-star standard of service, providing exemplary reception, meeting room and catering services
Manage meeting room booking system and upkeep of 5 meeting rooms
Maintain cleanliness and order of the staff breakout area and small kitchen
Order and manage catering supplies and stock
Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty
To always maintain the highest levels of personal presentation
To meet and greet all visitors professionally and cheerfully
To ensure all reception environments, waiting areas, corridors and meeting rooms are maintained to highest standards of tidiness and cleanliness
To serve as an information source for clients

What we offer

28 Days holiday including bank holidays
Plus your birthday off
Free meals on shift
3 volunteering days
3 days grandparent leave
24 week’s enhanced maternity leave
Secondary career leave
Wedding/commitment day leave
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels

Parttime

Loyalty and Events Specialist

IKEA

Location:
United Kingdom , Brighton

Category:
-

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 24, 2025

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Location:United Kingdom , Brighton

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Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 24, 2025

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