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Low Voltage Service Manager

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Robert Half

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Location:
United States , Land O'Lakes

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking an experienced Low Voltage Service Manager to join our team in Land O'Lakes. This contract role provides the opportunity to oversee technical operations and manage technicians within a dynamic and rapidly growing company. You will play a vital role in ensuring smooth daily operations and maintaining high standards of service delivery.

Job Responsibility:

  • Lead and develop teams: Guide, train, and promote professional standards for service technicians and coordinators, fostering a culture of accountability, respect, and adaptability
  • Operational excellence: Oversee scheduling and dispatch, ensure jobs are delivered on time and to quality standards, identify process gaps, and implement improvements
  • Customer relationship management: Act as main escalation point for service issues, communicate clearly and professionally with stakeholders, and prioritize speedy, solutions-oriented resolution
  • Compliance and documentation: Maintain strict adherence to local codes, safety standards, and company policies while ensuring thorough and accurate service records and documentation
  • Financial oversight: Monitor department budget, labor costs, profitability, and report performance metrics, seeking opportunities for growth and operational efficiency
  • Maintenance program leadership: Design, implement, and continuously improve preventive maintenance programs, service agreements, and inspection schedules, working with sales to drive renewals and retain customers

Requirements:

  • Associate’s or Bachelor’s degree preferred
  • 3+ years of experience in low voltage systems
  • at least 3 years in a leadership/management role
  • strong technical expertise in low voltage technology, troubleshooting, and blueprint reading
  • clear, direct communicator—skilled in both written and verbal interaction
  • highly organized, decisive, and comfortable making judgment calls in fast-paced environments
  • proficient with service management software, Microsoft Office, and mobile apps
  • adaptable, hands-on leader who maintains professionalism and prioritizes teamwork and solutions, even during rapid change or high-pressure situations
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
February 13, 2026

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