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Lounge Supervisor

baxterstorey.com Logo

Baxter Storey

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Location:
United Kingdom , Hounslow

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

15.80 GBP / Hour
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Job Description:

Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Lounge Supervisor who supports their team, enabling them to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

Job Responsibility:

  • Lead & Motivate – Inspire your team to exceed guest expectations
  • Deliver Excellence – Ensure top-tier service and presentation standards
  • Manage Operations – Oversee smooth lounge functionality and staff training
  • Innovate & Improve – Implement new ideas to enhance guest satisfaction

Requirements:

  • Proven experience in hospitality, catering, or lounge management
  • Strong leadership & people management skills
  • A passion for delivering 5-star customer service
  • Ability to thrive in a fast-paced environment
  • Knowledge of health & safety and food safety standards
What we offer:
  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 week’s enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app
  • high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

Additional Information:

Job Posted:
January 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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