Lounge Supervisor Job at Baxter Storey (Hounslow)

Lounge Supervisor

Mount Charles Group are one of the largest and privately owned soft Facilities M...

Location

United Kingdom , Belfast

Salary:

14.50 GBP / Hour

Mount Charles

Expiration Date

Until further notice

Requirements

Strong leadership and team management skills
Excellent communication and interpersonal abilities
Customer-focused mindset with a calm, professional manner
Problem-solving and decision-making skills
Ability to work under pressure in a fast-paced environment
Good organisational and administrative capability
Previous supervisory or team leader experience in hospitality, aviation, or retail
Experience in premium or VIP customer service environments
Knowledge of food safety and hygiene standards
Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis

Job Responsibility

Oversee day-to-day lounge operations and maintain presentation standards
Coordinate with catering, cleaning, and maintenance teams
Monitor passenger flow and manage seating efficiently
Ensure compliance with health, safety, and security regulations
Supervise, support, and motivate lounge staff
Prepare rotas and manage staffing levels
Deliver coaching and support training needs
Handle customer enquiries and feedback professionally
Ensure brand and airline partner standards are met
Conduct quality checks across all service areas

What we offer

20 days’ annual leave (pro rata)
Employee Assistance Program to support your health & wellbeing
Company Pension Scheme
Financial Education/Financial wellbeing advisory service
Company Events

Fulltime

Executive Lounge Supervisor

Location

Vietnam , Danang

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

Fulltime

M Club Lounge Supervisor

Ensure staff is working together as a team to ensure optimum service and that gu...

Location

Switzerland , Zurich

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

EU PASSPORT / CH CITIZENSHIP ONLY
LANGUAGE REQUIREMENT FLUENT GERMAN
High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Ensure staff is working together as a team to ensure optimum service and that guest needs are met
Inspect grooming and attire of staff, and rectify any deficiencies
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
Inspect storage areas for organization, use of FIFO, and cleanliness
Complete scheduled inventories and stock and requisition necessary supplies
Monitor dining rooms for seating availability, service, safety, and well being of guests
Complete work orders for maintenance repairs
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Follow all company and safety and security policies and procedures

Fulltime

Bar & Lounge Supervisor

The Bar & Lounge Supervisor role at Munich Marriott Hotel City West involves lea...

Location

Germany , Munich

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

At least 2 years of sound professional experience in the upscale hotel/gastronomy industry
Experience in leading and motivating employees
Hands-on person who implements new trends with great creativity
Strong awareness of quality and high standards
Communication talent with good German and English skills
Organizational talent
Winning appearance, can-do attitude and hands-on mentality
Guest orientation and willingness to perform
Enthusiasm for sharing knowledge with the team and trainees

Job Responsibility

Manage the operational aspects of your shift (early or late shift)
Guide and deploy your team during busy periods
Put creative and innovative F&B concepts into action
Communicate clearly with superiors and other departments
Pass extensive knowledge on to the team and trainees
Provide content for the marketing team via social media

What we offer

Attractive, above-tariff remuneration
Travel worldwide to 8000+ hotels at great employee conditions (Explore Rate) for employee, family, partner & parents
20% discount on culinary F&B offer in 8000+ hotels
Extensive corporate benefits with discounts for leisure activities and travel
20% extra pay for work on public holidays
Extra day off for birthday
Christmas and vacation pay according to collective bargaining agreement from first year
20% employer's contribution to retirement provision (Hogarente)
Innovative training concepts
Advancement opportunities in an international company

Fulltime

JW Executive Lounge Supervisor

JW Executive Lounge Supervisor position at JW Marriott Hotel Seoul, responsible ...

Location

South Korea , Seoul

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

What we offer

Training and development opportunities
Recognition programs
Focus on holistic well-being
True camaraderie with diverse group of co-workers
Community work environment

Fulltime

Bar & Lounge Supervisor

The Bar & Lounge Supervisor role at Munich Marriott Hotel City West involves lea...

Location

Germany , Munich

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

At least 2 years of sound professional experience in the upscale hotel/gastronomy industry
Experience in leading and motivating employees
Strong awareness of quality and high standards
Good German and English skills
Organizational talent
Winning appearance, can-do attitude and hands-on mentality
Guest orientation and willingness to perform
Enthusiasm for sharing knowledge with the team and trainees

Job Responsibility

Manage the operational aspects of your shift (early or late shift)
Guide and deploy your team during busy periods
Put creative and innovative F&B concepts into action
Communicate clearly with superiors and other departments
Pass extensive knowledge on to the team and trainees
Oversee the bar area and support the team
Bring innovative, on-trend ideas in beverage service into practice

What we offer

Attractive, above-tariff remuneration
Worldwide travel to 8000+ hotels at great employee conditions (Explore Rate) for employee, family, partner & parents
20% discount on culinary F&B offer in 8000+ hotels
Extensive corporate benefits with discounts for leisure activities and travel
20% extra pay for work on public holidays
Extra day off for birthday
Christmas and vacation pay paid according to collective bargaining agreement from first year
20% employer's contribution to retirement provision (Hogarente)
Innovative training concepts
Advancement opportunities and prospects in an international company

Fulltime

Guest Experience Supervisor (Executive Lounge)

Process all guest check-ins, verifying guest identity, form of payment, assignin...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

Fulltime

Food & Beverage Supervisor - Cuvee Lounge Bar

Join the refined elegance of Cuvée Lounge Bar and take the lead in delivering ex...

Location

Australia , Brisbane City

Salary:

Not provided

SOFITEL

Expiration Date

Until further notice

Requirements

Proven experience of 2-3 years in a food and beverage supervisory or hospitality management role
Strong leadership and team management skills with the ability to motivate and develop staff
Comprehensive knowledge of food and beverage operations, service standards, and menu offerings
Proficiency in point-of-sale (POS) systems and hospitality management software
Excellent customer service skills with a friendly and professional demeanor
Sound understanding of food safety, hygiene standards, and health regulations
Strong communication and interpersonal skills
Demonstrated ability to manage multiple tasks and prioritize effectively
Proficiency in cash handling and basic financial management
Problem-solving skills and the ability to handle challenging situations with composure

Job Responsibility

Supervise and manage food and beverage staff, including scheduling, training, and performance management
Ensure consistent delivery of high-quality food and beverage service in accordance with company standards
Monitor inventory levels, manage stock rotation, and analyse costs to optimize profitability
Maintain strict adherence to health, safety, and food hygiene regulations
Handle cash transactions, process payments, and reconcile daily financial reports
Address customer concerns promptly and professionally to ensure satisfaction and loyalty
Train and mentor team members on service protocols, product knowledge, and customer engagement
Conduct regular quality checks on food presentation, beverage preparation, and service delivery
Collaborate with kitchen and food and bevearge ambassadors to coordinate operations and resolve operational challenges
Maintain a clean, organized, and welcoming environment for both staff and guests

What we offer

Discounts for ambassadors, as well as their families and friends, at Accor Hotels, worldwide
Complimentary hotel stay package to celebrate your work anniversary
Secure parking in the centre of Brisbane for only $10 per day
Direct access to Central train station
Complimentary food in the ambassador dining room
Laundered uniforms

Fulltime

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Lounge Supervisor

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