Lounge Server Job at Four Seasons (Miami)

Job Responsibility

Has complete knowledge of food and beverage products and specifications
Clears and resets tables as quickly as possible
Greets guests warmly with a smile, making eye contact
Checks for table setting completeness
Describes Breakfast, lunch and dinner features as needed, including menu changes and daily specials
Oversees table maintenance, coordinates service at the table with runners
Works with coworkers in clearing and re-setting tables
Operates as a member of a team, helping others and requesting help as needed
Performs other restaurant duties as requested by management
Keep all stations supplied with silverware, glassware, share plates, bread plates, placemats, condiments, sugar, coffee, tea, etc.
Makes sure that the guest's check is completed properly and presented promptly according to std
Ensures that change or charge slip is returned to the guest in a timely manner
Communicates the needs of the guests to kitchen and management
Informs management of guests' reactions and comments
Assists management as needed to ensure smooth operation and quality service
Controls the amount of alcohol served, so that guests do not become intoxicated
Helps promote a safe and clean environment for co-workers and guests