Lounge host Job at Baxter Storey (Gatwick)

New

Lobby Lounge Host

As a Lobby Lounge Host, you will be the first point of contact for guests visiti...

Location

Canada , Vancouver

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Previous experience in a high-volume lounge, cocktail bar, or luxury hospitality environment
Previous experience in a host or guest service role is an asset
A confident, professional, and guest-focused approach to service
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced, high-energy environment while maintaining composure and attention to detail
Strong teamwork and collaboration skills
Flexibility to work evenings, weekends, and holidays as required
Serving It Right certification
Must be legally eligible to work in Canada

Job Responsibility

Deliver exceptional, personalized service aligned with luxury and MICHELIN Guide–recommended standards
Create a welcoming and engaging guest experience by anticipating needs and building genuine connections
Manage reservations and the seating flow to ensure efficient service
Escort guests to their tables and present menus when appropriate
Maintain an accurate waitlist and communicate wait times clearly to guests
Coordinate with servers and leadership to ensure smooth service throughout the shift
Answer guest inquiries regarding the menu, lounge offerings, and hotel amenities
Monitor the dining room to ensure cleanliness, organization, and guest satisfaction
Assist with special requests, celebrations, and guest preferences when possible
Maintain a polished and professional presence in accordance with hotel standards

What we offer

Complimentary work meals through our Colleague Dining Program
Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
TransLink monthly pass reimbursement program
Extensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)
Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)
A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleagues
Opportunities to participate in sustainability, charity, and community engagement initiatives
Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
Enjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor properties

Fulltime

Lounge Host

To provide a professional, 5-star level of hospitality catering, ensuring that c...

Location

United Kingdom , Heathrow Airport, Hounslow, London

Salary:

14.10 - 14.13 GBP / Hour

The Clockspire

Expiration Date

Until further notice

Requirements

Previous experience in a similar customer service role, preferably in a café, hotel or restaurant setting
Excellent communication and interpersonal skills
Strong attention to detail and ability to multitask in a fast-paced environment
Friendly and approachable demeaner, with a genuine desire to provide exceptional customer service
Ability to work well under pressure and handle customer complaints effectively

Job Responsibility

Greet customers warmly and create a welcoming atmosphere
Take orders accurately and efficiently
Serve food and beverages promptly, maintaining a high level of attention to detail
Handle customer complaints and resolve issues professionally and courteously
Ensure the lounge is kept clean and tidy, clearing regularly, sweeping, mopping, and taking out rubbish
Clean and sanitise tables, counters, and service areas regularly
Monitor and restock condiments, napkins, cutlery, and other supplies as needed
Assist in monitoring inventory/stock levels and report any shortages to the management
Maintain a positive work environment by fostering teamwork and cooperation
Be aware of COSHH regulations and use appropriate protective equipment when using chemicals

What we offer

28 Days holiday, including bank holidays
Birthday holiday
3 volunteering days
3 days grandparent leave
24 weeks' enhanced maternity leave
Secondary Carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels

Fulltime

Lounge Host

To provide a professional, 5-star level of hospitality catering, ensuring that c...

Location

United Kingdom , London

Salary:

14.40 GBP / Hour

The Clockspire

Expiration Date

Until further notice

Requirements

Previous experience in a similar customer service role, preferably in a café, hotel or restaurant setting
Excellent communication and interpersonal skills
Strong attention to detail and ability to multitask in a fast-paced environment
Friendly and approachable demeaner, with a genuine desire to provide exceptional customer service
Ability to work well under pressure and handle customer complaints effectively
Willingness to learn and progress
Be honest and trustworthy
Teamplayer
Respectful
Flexible

Job Responsibility

Greet customers warmly and create a welcoming atmosphere
Take orders accurately and efficiently
Serve food and beverages promptly, maintaining a high level of attention to detail
Handle customer complaints and resolve issues professionally and courteously
Ensure the lounge is kept clean and tidy, clearing regularly, sweeping, mopping, and taking out rubbish
Clean and sanitise tables, counters, and service areas regularly
Monitor and restock condiments, napkins, cutlery, and other supplies as needed
Assist in monitoring inventory/stock levels and report any shortages to the management
Maintain a positive work environment by fostering teamwork and cooperation
Be aware of COSHH regulations and use appropriate protective equipment when using chemicals

What we offer

28 Days holiday, including bank holidays
Birthday holiday
3 volunteering days
3 days grandparent leave
24 weeks' enhanced maternity leave
Secondary Carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels

Fulltime

Lounge Host

Whenever customers visit the British Airways Lounges at Heathrow Airport, you’ll...

Location

United Kingdom , Heathrow, Hounslow

Salary:

14.40 - 14.41 GBP / Hour

Baxter Storey

Expiration Date

Until further notice

Requirements

Have a contagious passion for food and/or customer service
You draw satisfaction from working within a collaborative and inclusive team environment
Ability to adapt to challenges and opportunities with a solution-oriented perspective
Previous experience in a similar role, especially in the food service industry, is often a plus
Some knowledge of food safety and sanitation practices
Works according to the BaxterStorey core values
Photographic ID
Ability to pass a basic disclosure
Verifiable evidence of past 5 years of work/education history (for airside pass)

Job Responsibility

Uphold high standards to ensure customers get a great experience
Be smart, cheerful and approachable
Keep counters and displays in tip-top condition
Clear tables promptly
Ensure BA specifications and guests’ expectations are met on every shift
Ensure customers are given a prompt and efficient service
Assist in the preparation of food and snacks
Keep the kitchen and restaurant areas in a clean and tidy state at all times
Provide a friendly, efficient and hygienic service to all customers

What we offer

28 Days holiday including bank holidays
Birthday off
3 volunteering days
3 days grandparent leave
24 weeks' enhanced maternity leave
Secondary Carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels

Fulltime

Lounge Host

Whenever customers visit the British Airways Lounge at Edinburgh Airport, you’ll...

Location

United Kingdom , Edinburgh

Salary:

12.90 - 12.97 GBP / Hour

Baxter Storey

Expiration Date

Until further notice

Requirements

MUST HAVE 5 YEARS WORKING HISTORY OR EDUCATIONAL REFERENCES
an appetite for excellent customer service
an eye for detail
an appreciation for good food

Job Responsibility

greet customers with 5-star service
be the face of the operation
ensure customers get a great experience
be smart, cheerful and approachable
keep counters and displays in tip-top condition
clear tables promptly
ensure BA specifications and guests’ expectations are met
ensure customers are given a prompt and efficient service
assist in the preparation of food and snacks
keep the kitchen and restaurant areas clean and tidy

What we offer

Bespoke training and development
Opportunities for progression across the UK, Ireland and Europe
20 days holiday, increasing with length of service
Birthday holiday
Apprenticeship (development journey) opportunities
Discounts available on the high street shops, holidays, gyms and cinemas
Recognition scheme
Wellbeing assistance
Free meals whilst on shift
Pension

Fulltime

Lounge Host

Whenever customers visit the British Airways Lounges at Heathrow Airport, you’ll...

Location

United Kingdom , Heathrow

Salary:

13.85 GBP / Hour

Baxter Storey

Expiration Date

Until further notice

Requirements

Have a contagious passion for food and/or customer service
You draw satisfaction from working within a collaborative and inclusive team environment
Ability to adapt to challenges and opportunities with a solution-oriented perspective
Previous experience in a similar role, especially in the food service industry, is often a plus
Some knowledge of food safety and sanitation practices
Works according to the BaxterStorey core values
Successful applicants will require photographic ID and pass a basic disclosure
In order to obtain an airside pass we will need verifiable evidence of your past 5 years of work/education history

Job Responsibility

Uphold our high standards by making sure that our customers get a great experience
Being smart, cheerful and approachable
Keeping counters and displays in tip-top condition
Clearing tables promptly
Making sure BA specifications and guests’ expectations are met on every shift
Ensure that customers are given a prompt and efficient service
Assist in the preparation of food and snacks
Keep the kitchen and restaurant areas in a clean and tidy state at all times
Provide a friendly, efficient and hygienic service to all customers

What we offer

28 Days holiday including bank holidays
Plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks' enhanced maternity leave
Secondary Carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels

Fulltime

New

Club Lounge Agent - Service Host

In the dual-brand hotel "Sheraton & Marriott Frankfurt Airport Hotel", two premi...

Location

Germany , Frankfurt

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Initial experience in the field of service or gastronomy, ideally in the hotel industry
Enjoyment of guest contact and high-quality service
Team spirit, reliability and an eye for detail
Good knowledge of German and English
Willingness to work flexible hours (early/late shifts, weekends)

Job Responsibility

Assistance to our guests in the Club Lounge during breakfast, snacks and evening service
Preparation and presentation of food and beverages according to brand standards
Ensuring cleanliness, order and a welcoming ambience in the lounge
Personal guest service with a focus on individual wishes and VIP support
Close cooperation with kitchen, stewarding and Club Lounge Guest Experience team
Support of the Guest Experience Team if necessary, e.g. in the event of sick or holiday replacements

What we offer

Personalised onboarding program & staff accommodation subject to availability to support your start
A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another
Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels
Numerous employee events and team-building activities to strengthen our “Team Spirit”
Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide
Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement

Fulltime

Host or Hostess Lobby Lounge

Greet guests and determine the number in their party. Seat guests by finding a c...

Location

United States , Half Moon Bay

Salary:

29.35 - 30.35 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Greet guests and determine the number in their party
Seat guests by finding a clean, available table
pulling out chairs
placing clean/current menu in front of guest
Guide guests through the dining rooms and provide any needed assistance
Move and arrange tables, chairs, and settings and organize seating for groups with special needs
Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting
Check menus to ensure they are current, clean, plentiful, and wrinkle-free
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
Monitor dining rooms for seating availability, service, safety, and well being of guests

Fulltime

Lounge host

Baxter Storey

Location:
United Kingdom , Gatwick

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 23, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Lounge host

Lobby Lounge Host

Lounge Host

Lounge Host

Lounge Host

Lounge Host

Lounge Host

Club Lounge Agent - Service Host

Host or Hostess Lobby Lounge

Lounge host

Baxter Storey

Location:United Kingdom , Gatwick

Category:Hospitality and Tourism

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 23, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Lounge host

Lobby Lounge Host

Lounge Host

Lounge Host

Lounge Host

Lounge Host

Lounge Host

Club Lounge Agent - Service Host

Host or Hostess Lobby Lounge

Location:
United Kingdom , Gatwick

Category:
Hospitality and Tourism

Contract Type:
Not provided

Job Posted:
December 23, 2025