Lounge Experience Manager

• Lead the daily operations of the lounge, ensuring service standards are consistently exceptional
• Champion the Four Seasons culture of care, professionalism, and collaboration
• Drive financial performance by managing revenue, controlling costs, and maximizing profitability
• Oversee the beverage programme (requiring extensive bar knowledge), ensuring quality, innovation, and strong commercial results
• Partner with People & Culture to recruit, train, and develop a motivated, high-performing team
• Continuously enhance the guest experience, ensuring the lounge remains a vibrant and desirable destination

• Fluent in English, written and verbal
• Post-secondary education specializing in hotel/restaurant management or culinary arts, or equivalent experience
• At least 3-5 years’ previous management experience in a luxury hospitality environment with Forbes Five-Star experience
• Ability to promote best practices and set high standards of Food & Beverage excellence
• Must be familiar with global food and beverage trends and cuisines
• Passion for learning and teaching
• Professionally respected within the field of F&B
• Computer savvy with Microsoft Office Suite

Spanish or another second language would be considered an asset

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals