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Lottery Field Service Technician

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Brightstar Lottery

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Location:
United States , Greater Newport News, VA

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Join the winning team at Brightstar Lottery, where innovation meets impact. We’re looking for a Field Services Technician I to support our lottery operations by servicing equipment at retail partner locations. This role is ideal for someone who enjoys hands-on work, problem-solving, and being part of a mission-driven organization that brings excitement and opportunity to communities.

Job Responsibility:

  • Travel within your assigned zone to install, maintain, or repair lottery equipment and communication devices
  • Deliver supplies and marketing materials to retail locations
  • Troubleshoot and resolve equipment issues in the field, including cleaning, swapping, or minor adjustments
  • Provide basic training to new or existing retailers on equipment use
  • Communicate clearly with dispatchers and document service activities accurately
  • Maintain organized inventory of tools, parts, and consumables
  • Follow Brightstar’s vehicle policy and attend driver safety training

Requirements:

  • High school diploma or equivalent
  • 2+ years of experience in electronics, field service, or a related industry
  • Ability to lift up to 50 lbs, drive for extended periods, and work in various environments

Nice to have:

  • Technical or IT-related education or training
  • Familiarity with electronics and data communications
  • Comfort working at heights, in tight spaces, or in varying weather conditions
  • Strong manual dexterity and safety awareness when working with tools and electrical components
What we offer:
  • Company vehicle for work use (Field Services only, location-dependent)
  • Medical benefits starting day one
  • 12 paid holidays + 2 floating holidays
  • 3 weeks of paid vacation annually (prorated first year)
  • 401(k) with employer match — 100% vested from day one
  • Paid parental leave, life insurance, short- and long-term disability
  • Gym membership reimbursement, identity theft protection, and tuition assistance

Additional Information:

Job Posted:
February 05, 2026

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