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As a Lottery Canvasser, you will play a key role in increasing membership to our hospice lottery by engaging with the public and inspiring them to support our cause. You will represent the charity in the community, deliver excellent customer service and sign up new members to help raise crucial funds. Your work will directly contribute to the care and support we provide to local children and families during the most challenging times in their lives.
Job Responsibility:
Engage with the Public: Represent the hospice within the community through door to door promotion, attending events, community spaces and other locations to raise awareness about our services and the importance of the hospice lottery
Sign Up New Lottery Members: Actively promote the benefits of the hospice lottery, encouraging individuals to join and make a difference to the lives of children and families across the local area
Customer Service: Provide a warm, friendly, and professional experience for all potential lottery members, answering any questions and ensuring they feel valued and informed about their contribution
Ambassador for the Charity: Be a passionate advocate for the hospice and our mission, acting as a positive and approachable representative of the charity at all times
Build Relationships: Develop strong relationships with local businesses, community groups, and event organisers to create opportunities for promotion and partnerships
Achieve Targets: Work towards agreed membership sign-up targets, contributing to the overall success of our lottery fundraising goals
Administration: Ensure all new member information is collected accurately and processed in a timely manner, adhering to data protection and confidentiality standards
Feedback & Reporting: Provide regular updates and feedback to the fundraising team on successes, challenges, and areas for improvement
Requirements:
Excellent Customer Service Skills: approachable, personable, and confident in engaging with the public
Communication: can clearly and passionately explain the hospice’s work and the benefits of joining the lottery
Target Driven: motivated by achieving targets and have a passion for making a difference
Show Resilience: ability to recover from challenges and setbacks
Self-Motivated & Organised: can manage time effectively, work independently, and organise time and materials required
Ambassadorial Skills: enthusiastic about representing the charity and can embody its values and mission in public-facing roles
Team Player: work collaboratively with the fundraising team and other staff
Nice to have:
Sales or Fundraising Experience: previous experience in a sales, fundraising, or promotional role is desirable
What we offer:
Most competitive rates of pay available industry wide
Training and support from our lottery department available during office hours
Flexible working arrangements over 7 days between the hours of 9am – 7pm
You choose the hours you want to work!
A tablet for completion of sign up forms
A uniform
An opportunity where your work can make a real difference
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