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Loss Prevention Supervisor

Indonesia, Labuan Bajo · Job Posted November 25, 2025
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Job Description

The Loss Prevention Supervisor at TA AKTANA, a Luxury Collection Resort & Spa Labuan Bajo, is responsible for ensuring the safety and security of guests and employees. Responsibilities include patrols, safety checks, emergency response drills, monitoring systems, and defusing disturbances. The position also involves training, coaching, and motivating employees while maintaining company standards and ensuring adherence to safety protocols. Physical tasks and a focus on quality standards are required.

Job Responsibility

  • Patrol all areas of the property
  • Secure rooms
  • Assist guests with room access
  • Conduct emergency response drills
  • Perform physical hazard/safety inspections
  • Perform investigations, interviews, and key control audits
  • Monitor Closed Circuit Televisions and alarm systems
  • Assist guests/employees during emergency situations
  • Respond to accidents
  • Contact EMS or administer first aid/CPR
  • Gather information and complete reports
  • Maintain confidentiality of reports/documents
  • Defuse disturbances
  • Resolve safety hazard situations
  • Escort unwelcome persons from the property
  • Ensure compliance with alcoholic beverage control laws
  • Call for assistance using proper code responses
  • Provide paperwork to employees
  • Train, motivate, and coach employees
  • Serve as a role model
  • Report accidents, injuries, and unsafe work conditions
  • Complete safety training and certifications
  • Protect company assets
  • Welcome and address guests’ service needs
  • Develop and maintain positive working relationships
  • Listen and respond appropriately to concerns
  • Read and verify information
  • Enter and locate work-related information using computers
  • Perform physical tasks required for the role
  • Perform other reasonable duties requested by supervisors.

Requirements

  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience.

Nice to have

  • Experience with additional licensing/registration requirements in some states
  • Knowledge of quality standards
  • Ability to visually inspect tools and equipment.

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