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Loss Prevention Supervisor

Rwanda, Kigali · Job Posted May 30, 2026
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Job Responsibility

  • Patrol all areas of the property
  • secure rooms
  • assist guests with room access
  • conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit
  • monitor Closed Circuit Televisions and alarm systems
  • authorize, monitor, and document access to secured areas
  • assist guests/employees during emergency situations
  • respond to accidents, contact EMS or administer first aid/CPR as required
  • gather information and complete reports
  • maintain confidentiality of reports/documents, release information to authorized individuals
  • defuse disturbances in accordance with company policies and procedures
  • resolve safety hazard situations
  • handle all interruptions and complaints
  • escort unwelcome persons from the property
  • ensure compliance with alcoholic beverage control laws
  • call for assistance using proper code responses
  • provide proper paperwork to employees
  • assist management in training, motivating and coaching employees
  • serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process

Requirements

  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience

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