Loss Prevention Officer, Marriott Bonvoy

Marriott Bonvoy

Location:
Cayman Islands, Grand Cayman

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Loss Prevention Officer at Grand Cayman Marriott Resort is responsible for ensuring the safety and security of guests, employees, and property. This includes conducting patrols, monitoring security systems, responding to emergencies, and reporting incidents. The role involves maintaining high standards of professionalism, confidentiality, and teamwork.

Job Responsibility:

Patrol all areas of the property
assist guests with room access
monitor security systems
respond to accidents and emergencies
document incidents
defuse disturbances
handle interruptions and complaints
ensure safety hazard situations are resolved
conduct investigations
maintain confidentiality of security materials
interact professionally with guests and team members
participate in safety training and certifications
ensure tools and equipment are functional.

Requirements:

Patrol all areas of the property
assist guests with room access
monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
lock property entrances when required
conduct daily physical hazard inspections
respond to accidents, contact EMS or administer first aid/CPR as required
assist guests/employees during emergency situations
notify appropriate individuals in the event of accidents, attacks, or other incidents
defuse guest/employee disturbances
call for outside assistance if necessary
complete incident reports to document all Security/Loss Prevention related incidents
handle all interruptions and complaints
resolve safety hazard situations
escort any unwelcome persons from the property without interrupting the orderly flow of property operation
report to scenes of vehicle accidents/thefts
call for assistance using proper code responses
complete a Loss Prevention shift summary/daily activity report
maintain confidentiality of all Security/Loss Prevention and property reports/documents
conduct investigations and gather evidence
conduct interviews with relevant parties
comply with company policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
develop and maintain positive working relationships with others
support team to reach common goals
stand, sit, or walk for an extended period of time
visually inspect tools, equipment, or machines
move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
reach overhead and below the knees, including bending, twisting, pulling, and stooping.

What we offer:

Equal opportunity employer
training and development opportunities
cultural diversity
fostering teamwork
focus on associate well-being
work in a globally recognized hotel brand.

Additional Information:

Job Posted:
September 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Loss Prevention Officer