Loss Prevention Officer, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Santa Barbara

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

28.00 USD / Hour

Save Job

Apply Position

Job Description:

The role of Loss Prevention Officer involves ensuring safety across the property, assisting guests, monitoring surveillance systems, handling emergencies, maintaining confidentiality, documenting incidents, and adhering to the Gold Standards of The Ritz-Carlton.

Job Responsibility:

Patrol all areas of the property
assist guests with room access
monitor CCTV and safety systems
lock property entrances
conduct daily safety inspections
respond to accidents
administer first aid/CPR
handle emergencies and disturbances
document incidents
escort unwelcome persons
maintain safety standards
conduct investigations and interviews
follow company policies.

Requirements:

Patrol all areas of the property
assist guests with room access
monitor CCTV, perimeter alarm system, duress alarms, and fire life safety system
lock property entrances when required
conduct daily physical hazard inspections
respond to accidents, contact EMS or administer first aid/CPR as required
assist guests/employees during emergency situations
notify appropriate individuals in the event of accidents, attacks, or other incidents
defuse guest/employee disturbances
call for outside assistance if necessary
complete incident reports to document all Security/Loss Prevention related incidents
handle all interruptions and complaints
resolve safety hazard situations
escort any unwelcome persons from the property without interrupting property operation
report to scenes of vehicle accidents/thefts
call for assistance using proper code responses
complete a Loss Prevention shift summary/daily activity report
maintain confidentiality of all Security/Loss Prevention and property reports/documents
conduct investigations and gather evidence
conduct interviews with relevant parties
follow company policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
prepare and review written documents accurately and completely
develop and maintain positive working relationships with others
support team to reach common goals
comply with quality assurance expectations and standards
stand, sit, or walk for an extended period of time
meet any additional licensing/registration requirements in some states.

What we offer:

Equal opportunity employer
culturally diverse and inclusive work environment
access to career development
opportunity to be part of a global team
chance to contribute to luxury hospitality brand.

Additional Information:

Job Posted:
September 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Loss Prevention Officer