Loss Prevention Officer, Marriott Bonvoy

Loss Prevention Officer

Marriott Bonvoy

Location:
United States, Chicago

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

25.94 USD / Hour

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Job Description:

Loss Prevention Officer position at The Ritz-Carlton Chicago Residence responsible for property security, guest safety, emergency response, and maintaining the luxury service standards of The Ritz-Carlton.

Job Responsibility:

Patrol all areas of the property
Assist guests with room access
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
Lock property entrances when required
Conduct daily physical hazard inspections
Respond to accidents, contact EMS or administer first aid/CPR as required
Assist guests/employees during emergency situations
Notify appropriate individuals of incidents
Defuse guest/employee disturbances
Complete incident reports
Handle interruptions and complaints
Resolve safety hazard situations
Escort unwelcome persons from property
Report to scenes of vehicle accidents/thefts
Conduct investigations and gather evidence
Conduct interviews with relevant parties

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to patrol property areas
Monitor security systems (CCTV, alarms, fire safety)
Assist guests with room access
Respond to emergencies and administer first aid/CPR
Complete incident reports
Conduct investigations and gather evidence
Conduct interviews
Stand, sit, or walk for extended periods
Move, lift, carry, push, pull objects up to 50 pounds without assistance
Move through narrow, confined, or elevated spaces
Read and visually verify information in various formats

What we offer:

Health care benefits
Flexible spending accounts
401(k) plan
Earned paid time off and/or sick leave
Life insurance
Disability coverage
Other life and work wellness benefits

Additional Information:

Job Posted:
August 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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